The Executive Manager, Quality, Risk, Compliance and Clinical Governance (QRCCG) will work closely with the Chief Operating Officer to provide operational management and leadership to the QRCCG Team, to ensure they meet agreed VACCHO program outcomes and specific support to VACCHO member organisations as required. This role has a focus on both internal quality system maintenance as well as external member support of the Quality Management Systems (QMS) including quality accreditation, risk, document control and compliance. This position is responsible for the internal auditing of the Quality Management Systems (QMS) and endorsed auditing schedule. The position is also responsible for maintaining ISO 9001:2015 accreditation re-certification and supporting re-accreditation of Rainbow Tick. This role provides leadership regarding the QMS as well as supporting and guiding VACCHO in meeting quality and governance responsibilities. This role oversees the team that supports VACCHO’s Member organisations in all QMS systems to assist them to meet their compliance obligations.

Benefits

• Working for Community in a culturally safe Aboriginal Community Controlled Organisation.
• Access to generous Not for Profit salary packaging entitlements and leave loading.
• Access to additional leave entitlements including cultural leave, purchased leave and bonus Christmas leave if employed at VACCHO into the following year.
• Organisational early finish Fridays and flexible working arrangements considered.
• Work in inner-city Collingwood with wellness spaces and end of trip facilities available.

Key responsibilities include:

• Lead VACCHO to ISO 9001:2015 and Rainbow tick re-accreditation and certification including.
• Coordinate, lead and manage the audits and assessments
• Manage the Risk management systems across VACCHO including maintaining VACCHO’s risk framework, risk policy & procedure, and risk toolkit.
• Coordinate and facilitate risk workshops with each business unit yearly and provide expert risk advice to business units and managers on projects and other work.
• Coordinating Occupational Health and Safety activities within VACCHO including committee meetings, mentoring of Health Safety Representatives (HSRs), managing the Hazard Register and Incident Reporting and Complaint Handling.
• Maintain the governance structures including coordinate, collect, analyse, and report on VACCHO’s governance key performance indicator requirements to VACCHO leadership, and support the Systems management approach that has governance structures in place to meet VACCHO strategic and operational goals.
• Co-ordinate the priorities of the Quality and Governance Team and direct work amongst team members in line with position descriptions and team and individual work plans.
• Provide timely feedback and reports to the Chief Operating Officer on progress of team objectives and any specific performance issues amongst the team members which may impact on the expected productivity of the team and program outcomes.
• Member Support activities including strengthening a suite of tailored Quality, Risk, Compliance and Governance support offerings and resources.
• Project Management - Environmental, Social and Governance (ESG) Report

Knowledge and Experience

• Experience leading and managing a dynamic team.
• Experience in implementing and leading proactive Risk Management and frameworks.
• Demonstrate an understanding in managing a Quality Management system.
• Demonstrate knowledge on how to support an Organisation through a successful Accreditation.
• Be able to confidently deliver workshops and training.
• Understanding of the key principles and quality management and improvement.
• Demonstrated proficiency and experience using Microsoft applications (e.g., Microsoft Word, Excel, Outlook, Project Management) combined with a high level of accuracy and attention to detail.

Desirable

• Aboriginal and/or Torres Strait Islander peoples are strongly encouraged to apply as your cultural and lived experiences are central to the work we do.
• Experience using LOGIQC.
• Experiencing in ISO 90001:2015 and Rainbow Tick Accreditation.

Highly Regarded

• Demonstrated knowledge, understanding, and commitment to Aboriginal and/or Torres Strait Islander peoples, cultures, and health.
• Demonstrated understanding of the philosophy and practice of Aboriginal Community Control.
• Demonstrated ability to work with Aboriginal peoples, Communities, and organisations, in a culturally safe, and appropriate, manner.
• Demonstrated understanding of LGBTQIASB+ issues and experience with LGBTQIASB+ people via professional engagement, employment or lived experience.

Personal Attributes

• Demonstrated capacity to manage sensitive information, maintain confidentiality and always remain impartial.
• Self-motivated and demonstrated ability to work independently with minimal supervision, and as an effective team member, promoting cooperation and commitment to achieve goals.
• A flexible approach, with strong organisational and planning skills, including the ability to effectively manage time and workload, prioritise tasks, and meet changing circumstances, competing demands, interruptions, and deadlines.

Key selection criteria specific to the role

• Demonstrated knowledge and experience relevant to this role as described.

Get in touch

For more information regarding this role, please contact [email protected] using the subject line: Executive Manager - Quality, Risk, Compliance and Clinical Governance enquiry via EthicalJobs.

Other employment related information:

Employment is subject to satisfactory and ongoing police records check (international where relevant) and Working with Children Check.

About Us

We are a centre of expertise, policy advice, training, innovation and leadership in Aboriginal health and wellbeing.

Visit us here for more info: https://www.vaccho.org.au/

VACCHO is committed to welcoming and embracing the diversity of cultures,
identities, gender, sex, and sexually diverse identities and expressions, experiences, beliefs, and values of all people.

We believe in the right for all people to be treated with the respect and dignity at all times, and that all people who work for, govern or undertake work at or visit us should at all times feel safe and included.

About Salary Packaging

As a Public Benevolent Institute (PBI), we are able to offer generous tax concessions to our staff. For further information, please click here.

A position description is attached.