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Victims of Crime Case Manager

WWILD-SVP Association Inc.

About the role

This position works closely with the Manager and other Victim of Crime Support Workers in providing direct support to people with intellectual and/or learning disability who have experienced interpersonal violence. This role will involve outreach across Greater Brisbane including Caboolture, to meet people in their community to discuss their rights and options as a victim of crime, create a case plan and support them to access the supports and services they need to recover. It may also involve facilitating group work, and delivering training and community education to increase the capacity of service providers, families and carers to respond appropriately to people with intellectual disability.  

Hours and Location

This is a 76 hour per week fixed term maternity leave position (June 2024 – 21st March 2025) and is located in Wooloowin, Brisbane. This role involves outreach to Greater Brisbane. Flexibility to deliver 76 hours over a 9-day fortnight will be considered.

Salary and Conditions

  • Level 4 of the Social, Community, Home Care and Disability Services Industry Award 2010-2011 (SCHCADS), plus 11% super (to increase to 11.5% from July 1st) and salary sacrificing arrangements. 
  • Above award conditions including additional leave for block stand-down during Christmas-New Year period, and additional COVID-19 leave.
  • The position is subject to a probationary period of three months. 
  • The position is reliant on the availability of ongoing funding. 

Responsibilities/Duties include:

  • Undertake direct case management support for people with intellectual or learning disability who have experienced violence, neglect, abuse or exploitation, including supporting them to access services they need to improve safety, and recover from their experiences.
  • Providing state-wide information, advice and referral to people with intellectual disability, service providers, family members and supporters.  
  • Develop and deliver community education and group work strategies with people with disabilities to build people’s understanding and skills to manage the issues faced by people with disabilities as victims of crime including sexual assault. 
  • Actively contribute to creating an inclusive environment for WWILD’s clients and their supporters.
  • Provide relevant referral and information support to people with a disability, their families, carers, support workers and other professionals. 
  • Actively commit to and productively participate as a team member and in its operations, including team meetings to achieve the outcomes of the organisation, the provision of high quality and client focused service delivery and the development of the organisation’s capacity including pursuing development and funding opportunities. 
  • To uphold the human rights of all service users in compliance with the Human Rights Act 2019. 
  • Undertake appropriate administrative tasks required by the organisation, and complete ongoing data reporting and evaluations as directed to ensure accountability to funding bodies and to the organisation. 

Additional responsibilities/duties MAY include:

  • Deliver training to other service professionals (government and nongovernment), family members and other supports, to build capacity of the sector by developing their knowledge and skills to support people with disabilities who are either victims of violence or have experienced or are at risk of violence.  
  • Work with the Manager and other staff to develop research and development projects that utilise the knowledge gained through direct service delivery to further the organisation’s objectives and address target group needs. 

Selection Criteria

  • Demonstrated high level of knowledge of the issues facing people with disabilities including knowledge of the systemic nature of disadvantage and interpersonal violence, and how it impacts on people with disabilities. 
  • Demonstrated knowledge of the dynamics of sexual assault and domestic violence, the causes, effects, and service responses.
  • Demonstrated knowledge of the current practices and trends in relation to the provision of services to people with disabilities and their human rights. 
  • Demonstrated ability to deliver support that is person centred and trauma informed in order to meet the individual needs of the person affected by violence. 

Essential Requirements

  • Current driver’s license. 
  • An ability to utilise a range of basic business software packages, and manage online IT requirements.  
  • Eligible for a ‘suitability card’ from the Commission for Children and Young People.  This position is subject to pre – employment history checks including a working with children suitability check. 
  • An Intersectional Feminist framework

Preferred Requirements

  • Relevant Tertiary (or other relevant) Qualifications in Social Work or Human Services, or in progress. 
  • Some knowledge and experience of the criminal justice system and workplace training is beneficial but not essential. 

WWILD values diversity and respect for our First Nations peoples. First Nations candidates are strongly encouraged to apply.

A position description and application form are attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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