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Family Violence Crisis Specialist - Intake and Assessment

Safe Steps Family Violence Response Centre
  • Part Time (minimum 3 shifts per week)
  • Maximum term contract to June 2023
  • Great remuneration and salary packaging options
  • Based in North Melbourne

About us

Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation. We also provide specialist counselling nationally, through 1800RESPECT.

Our vision is safety, support and respect for all victim-survivors of domestic and family violence.

Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.

About the role

The Family Violence Crisis Specialist – Intake and Assessment will work as part of the Victorian state-wide Family Violence service, providing a specialist first response to victim-survivors seeking safety from family violence.

The position works within an established feminist theoretical and practice approach and collaborative multi-agency context based on best practice knowledge. The role requires the highest level of professionalism, ethical behaviour and compassion.

About you

You must be able to demonstrate the following:

  • Tertiary qualifications in counselling, psychology, social work, behavioural science or a related field
  • Demonstrated experience within the specialist family violence sector or working with those who have been impacted by domestic, family and sexual violence (telephone counselling advantageous)
  • Understanding of the specialist family violence sector in Victoria
  • Understanding of feminist theory and contemporary family violence practice including the gendered nature of violence, social justice principles, crisis intervention and working with trauma.
  • Understanding of state based legislation as it pertains to family violence, privacy and child protection legislation relevant to service delivery
  • Demonstrated ability to work in a challenging and demanding environment, including working within agreed timeline parameters
  • Well-developed oral and written communication skills including ability to communicate effectively with a diverse range of cultural and social groups
  • Ability to remain calm under pressure, with a flexible and positive approach
  • High level of resilience and self-care practices in place
  • Willingness to commit to the living expression of Safe Steps values; courageous, feminist, empowering, ethical respectful, collaborative, reflective
  • Right to work in Australia
  • A current Working With Children Check
  • Willingness to undergo a National Police Check

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.

NOTE: Safe Steps is exempt from the provisions of the Equal Opportunity Act 2010 which would otherwise require the appointment to this position to be on a non-gender specific basis. Applications for this position will be considered from women only (Exemption H42/2017).

Apply for this position by submitting your CV and cover letter addressing the selection criteria.

Safe Steps welcome applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities and people who identify as LGBTIQ.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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