• Fixed-Term Full -Time (FT) Position to 30th June 2028
• Based in Blacktown
• SCHADS Award Level 5
• Salary sacrifice available

ABOUT THE OPPORTUNITY

Join the Women's Domestic Violence Court Advocacy Service (WDVCAS) at WASH House and play a vital role in supporting women and children experiencing domestic and family violence across Northwest Sydney. Through a specialist, trauma-informed and culturally safe approach, WDVCAS prioritises the safety, dignity and wellbeing of victim-survivors by providing advocacy, court support, safety planning, referrals and coordinated responses.

As a WDVCAS Case Worker, you will provide trauma-informed case management to women experiencing domestic and family violence, including those with complex needs impacting their safety and wellbeing. Working collaboratively with police, courts, legal services and community agencies, you will deliver risk assessment, safety planning, advocacy, referrals and ongoing case coordination to strengthen safety, stability and access to essential services.

ABOUT THE EMPLOYER

WASH House is a resource centre for women, proudly supporting the Blacktown community for over 40 years. Our mission is to reduce the impacts of poverty, social disadvantage, and violence, while empowering women to lead safe, connected, and fulfilling lives. Our work is grounded in Our Values of Equality, Justice, Respect, Courage, Non- Violence, Empowerment, Integrity and Inclusion.

We deliver a range of integrated services, including case management, counselling, therapeutic programs, skills building and social group programs, advocacy, and community engagement. We prioritise supporting our staff to deliver trauma informed, client centred and culturally safe services.

ABOUT YOU

You are a compassionate and skilled practitioner with experience providing trauma-informed case management and support to women experiencing domestic and family violence, including those with complex needs impacting their safety and wellbeing. You are confident undertaking risk assessments, safety planning, advocacy, referrals and ongoing case coordination, and are committed to supporting women to strengthen their safety, stability and access to essential services.

You have strong communication and collaboration skills and can build effective working relationships with clients, police, courts, legal services and community agencies to deliver coordinated, client-centred responses. You work from a strengths-based and culturally responsive approach and are committed to supporting positive outcomes for women and children affected by domestic and family violence.

Essential CRITERIA

• Relevant qualifications in social work, community services, psychology, or a related field and/or commensurate experience.
• Demonstrated experience of minimum 2 years in community services work.
• Commitment to working within a feminist framework and understanding of social policy and issues that face women in Western Sydney.

• Demonstrated experience in case management;
• Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma informed support;
• Ability to work independently and as part of a multifunctional team;
• Understanding of domestic and family violence, its complexities and consequences;
• Understanding of intersectionality between social issues and domestic and family violence, in particular the barriers that women may face when seeking assistance;
• Knowledge of the criminal justice response to domestic and family violence;
• Ability to take a person-centred and non-judgemental approach when working with clients;
• Ability to deliver services in accordance with the WDVCAP Service Agreement, WDVCAP Policy and Procedure Manual, WDVCAS Case Management Policy and other operational documents;
• Ability to work with local communities and services to promote awareness of domestic and family violence and WDVCAS services;
• Excellent communication skills, particularly in negotiation, advocacy and conflict resolution;
• Knowledge of and an ability to work effectively with interpreter services;
• Ability to meet with clients away from the WDVCAS office in accordance with safety assessments and processes;
• Excellent organisational and administrative skills; and
• Current Working with Children Check and NSW Police Force criminal record check.
• Current driver’s licence and willingness to use own car

Desirable:

• Experience working within specialist domestic and family violence services, including supporting women experiencing high-risk or complex circumstances.
• Demonstrated knowledge of trauma-informed, strengths-based and culturally responsive practice frameworks.
• Experience working collaboratively with courts, police, legal services and interagency networks to support coordinated client outcomes.
• Understanding of child-aware practice and the impacts of domestic and family violence on children and young people.
• Experience facilitating community engagement, service coordination and cross-sector partnerships to improve access to support services for women experiencing domestic and family violence.

The WASH House considers being a woman a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).

WASH House’s definition of women includes Cisgender women, Transgender women, and people with lived experience of womanhood. We are inclusive of non-binary and gender-diverse people.

Please note, this workplace has committed to keeping staff and vulnerable clients safe. A mandatory COVID vaccination policy for all employees is in place.

We encourage applications from Aboriginal and Torres Strait Islander women, as well as women from culturally and linguistically diverse backgrounds.

Successful applicants must provide proof of a current NSW Working with Children Check clearance and undergo a Police Check

For inquiries about the role and an information package, please contact Bobby-Lee on (02) 9677 1962.

We are conducting this recruitment on a rolling basis and will review applications as they are received. Suitable candidates may be contacted for an interview as soon as applications are received, and the position may be filled once the right candidate is identified. We encourage interested applicants to submit their application as early as possible.