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Specialist Family Violence Case Manager - Shepparton

VincentCare Victoria
  • Applications for this role are open to female candidates (including trans, gender diverse and intersex women) only under Section 28 of the Equal Opportunity Act 2010.

We are looking for a motivated, enthusiastic, appropriately qualified and experienced individual who demonstrates empathy for those affected by disadvantage and who can competently support the work of the Marian Community.

Reporting directly to the Program Manager, Specialist Family Violence Services, you will be able to contribute to a highly effective team of Specialist Family Violence Case Managers across a 24/7 crisis response service, including participating in the after-hours on-call roster.  You will have experience or similar previous employment and a passion for providing assessment and case management of clients with complex needs and those from vulnerable groups including Aboriginal and Torres Strait Islanders, CALD, and LGBTIQ+.


VincentCare was established to provide a range of professional accommodation and support services to people that are facing disadvantage and those that are ageing throughout metropolitan and regional Victoria.  VincentCare’s primary focus is to:

  • Provide quality services for people at risk or experiencing homelessness, people with a disability, and men and women struggling with complex needs including substance abuse and mental health issues
  • Advocate for vulnerable and disadvantaged people, respect their dignity and rights and understand their needs so as to provide them with support and encouragement and enable greater independence.

Working with VincentCare

A key strategic priority is attracting and retaining skilled and committed employees aligned to our values.  VincentCare has over three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including career development opportunities; salary packaging; family friendly and flexible; study leave.

Diversity and Inclusion

VincentCare is committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

The Hume Community Hub

Based in Shepparton, the Hume Community Hub, provides services that support people with complex needs who are experiencing significant disadvantage.  These include:

  • A 24/7 specialist family violence service.
  • Financial counselling and capability.
  • Emergency relief.
  • Home care packages.

How to apply

  • Applicants must submit their CV and a covering letter stating how their experience and qualifications meet the requirements of each of the Key Selection Criteria detailed in the position description.
  • The position description can be accessed below
  • Applications will only be considered if received via our website.
  • Phone enquiries may be made to Rachel Williams, Program Manager, Specialist Family Violence Services at the Hume Community Hub on (03) 5821 9458.

All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks.  Police checks will be undertaken for the selected candidate prior to any job offer being confirmed and may be undertaken on a periodic basis during the period of employment.

All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia and you will hold and maintain a current Victorian Working with Children Check during the term of employment.

How to apply

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