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Senior Leader - Group, Youth and Community Recovery

Queensland Program of Assistance to Survivors of Torture and Trauma
  • Team: Senior Management Team
  • Location: Brisbane or Logan based. Statewide responsibilities.
  • Reports to: Co-CEO Partnerships and Opportunity Development
  • Salary: Salary range is between $132,690 and $137,914 plus annual leave loading and 11% superannuation with access to salary sacrifice.

Our Vision

Healing the past, nurturing the future.

Our vision is for refugee survivors of persecution to live lives liberated from the harms of torture, trauma and human rights injustice. We exist to nurture meaningful futures by assisting refugee survivors to heal, belong and thrive in our community.

Our Values


We care.

In all our work, survivors of torture and trauma come first.


We believe in meaningful futures.

We are committed to healing being a journey of growth across mind, body and spirit.


We don’t give up.

We understand that healing requires time, patience and courage for individuals, families and communities.


We believe that to heal and belong are human rights.

We collaborate to build opportunities so that survivors of torture and trauma can belong and thrive in our community.

Role Purpose

The purpose of this position is to provide strategic leadership in the coordination of QPASTT’s service delivery across schools and in community. This role is at the senior leadership level and will contribute to our strategic direction in delivering excellent quality services which includes youth work, community capacity building, and trauma recovery group work, including expressive therapy modalities.

This Senior Leader position is critical for nurturing an effective middle management team who can lead diverse teams of professionals and maintaining strong stakeholder relationships. This position works closely with Senior Leadership Team and in particular the Youth Engagement and Community Partnerships Senior Leader to effectively manage services that strengthen communities and school-based supports.

QPASTT works throughout Queensland. We are a purpose driven agency committed to healing, belonging and justice for refugee survivors of torture and trauma. The clients and communities who we support are at the centre of our service and we strive to meet their recovery aspirations and needs.

All our leaders have pride in our diversity and feel comfortable managing staff from a range of cultural and religious backgrounds.











  • Commitment to quality and impact –driven to provide healthy governance and develop QPASTT’s operational capability so that it can meet its vision and mission.
  • Engaging others – connects with others, listens, reads people and situations, communicates tactfully.
  • Curious – thinks analytically and critically, displays curiosity, mitigates analytical and decision-making biases.
  • Honest and courageous – shows courage, ‘finds appropriate balance between leading from the front and leading from behind’, leads with integrity.
  • Resilience – models resilience and maintains an environment that enables resilience.
  • Self-aware and agile – encourages feedback on performance, can self-assess, adapt approach, show commitment to development.

Experience & Knowledge

  • Qualifications in human services, social work, youth work, community development or a related discipline.
  • Strong understanding of the vision and mission of QPASTT.
  • Proven leadership experience in human service delivery, risk management, diversity inclusion and achieving key strategic objectives.
  • Extensive experience in managing people and teams.
  • Successful experience in change management, particularly to drive innovation and create a culture of continuous improvement
  • Extensive experience in applying for and/or managing service contracts
  • Strong understanding of the refugee experience, community-based healing and / or youth engagement methodologies.
  • Ability to initiate, establish, and sustain a broad range of internal and external relationships.
  • Demonstrated ability to see the ‘big picture’ and understand the strategic context of QPASTT.
  • It is desirable that you have a lived refugee or refugee-like experience


  • Implements strategy - aligns their work with strategic objectives and QPASTT’s vision.
  • Supports organisational performance - suggests and acts on opportunities to do things differently and improves processes to achieve gains in effectiveness and efficiency.
  • Enhances organisational capability – builds the capability that adds the most value to QPASTT performance.
  • Communicates clearly - tailors messages so that they are clear, succinct, and resonate with their different audiences. Ensures that written documentation and verbal presentations reflect relevant organisational aspirations and sensitivities.
  • Builds internal relationships - contributes to the Senior Leadership Team and works collaboratively with others across the organisation. Takes an organisation-wide view.
  • Builds external relationships - interacts effectively with external stakeholders.
  • Inclusive - welcomes and values diversity and contributes to an inclusive working environment where differences are acknowledged and respected.
  • Manages and delivers on work priorities - plans and organises self to deliver work commitments to required timeframes and quality standards.
  • Develops others - share own experiences and learnings and demonstrates and teaches specific technical skills.
  • Shows strategic awareness - displays an understanding of the strengths, weaknesses, opportunities, threats, aspirations and desired results of QPASTT.

Other requirements

Willing to take on responsibilities (within limits) outside the prescribed position description.

More Info

Should you wish to speak with someone about this role, please contact Sally Stewart, Co-CEO on 0478 709 990 or [email protected] using the subject line: Senior Leader - Group, Youth and Community Recovery enquiry via EthicalJobs.

A position description is attached.

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