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Case Manager - DFV Services

Moving Forward DFV Case Management Services

Ready to be part of something meaningful?

Join Moving Forward and support women to move from crisis towards safety, healing and recovery. Through specialist DFV case management, counselling and therapeutic support, you will be part of a small team making a genuine difference in women’s lives.

  • Domestic and Family Violence Case Manager
  • Part-time | 21 hours per week
  • 12-month fixed term contract
  • Salary: SCHADS Level 4.1 + superannuation + salary packaging + extra paid days off over the end of year period + leave entitlements
  • Location: Hurstville

The position is open to women only under Section 31 of the Anti- Discrimination Act 1077 (NSW). To identify as a woman is a genuine occupational qualification for this position under s.31 of The Act.

ABOUT MOVING FORWARD

Moving Forward is a specialist domestic and family violence organisation supporting women and children who are experiencing or escaping family abuse and violence situations. We provide comprehensive practical support through trauma informed, strengths based, and client centred case management, counselling, education and therapeutic events, as well as support groups within the communities we serve.

We are a small team of passionate woman committed to helping and supporting other women and children in our community to better understand the cycles of abuse, violence, and unsafe relationships, and to reclaim their lives through education, empowerment and personal growth.

We live and breathe Our Vision of a life free of domestic and family violence and Our Purpose to help individuals, including children, move forward from domestic and family violence through practical support and education.

THE IDEAL CANDIDATE

We are seeking an experienced practitioner who is confident in managing their own caseload and can work independently in a small specialist team. The successful applicant will bring strong DFV practice skills, excellent communication skills, and the ability to build trusting relationships with women experiencing complex circumstances.

ABOUT THE ROLE

The Domestic and Family Violence Case Manager provides specialist case management to women experiencing or recovering from domestic and family violence. The role is responsible for undertaking client intake, risk assessment and safety planning using the DVSAT and organisational assessment tools, and working alongside women to develop individualised support plans that reflect their needs, goals and choices.

The role provides advocacy, practical support and coordinated case management to assist women and children to access appropriate services, including housing and homelessness, gambling support, health, mental health, alcohol and other drug services, legal assistance, financial support, counselling and emergency relief. The Case Manager works collaboratively with partner agencies, including child protection, to support child safety and coordinated responses to domestic and family violence.

The role will also contribute to Moving Forward’s broader programs and community engagement activities, including the development, facilitation and evaluation of educational workshops, therapeutic groups, support groups, public events and campaigns that increase awareness of domestic and family violence and promote safety, recovery and wellbeing.

Key Accountabilities and Responsibilities:

  • Manage an allocated caseload of women and children experiencing domestic and family violence, providing responsive, client centred case management.
  • Undertake client intake, assessment, risk assessment and safety planning using the DVSAT and organisational frameworks.
  • Work collaboratively with women to develop, review and monitor individualised case plans that support safety, wellbeing and client goals.
  • Provide advocacy, information, referrals and practical support to assist women and children to access appropriate services, including housing, health, mental health, AOD, legal, financial and community supports.
  • Coordinate support with relevant internal and external services, including child protection and other key agencies where required.
  • Participate in the development and delivery of therapeutic groups, support groups, workshops and community events as part of Moving Forward’s broader support services.
  • Maintain accurate and timely client records, case notes and reporting requirements in accordance with organisational policies, SHS requirements and relevant practice standards.
  • Participate in case discussions, supervision, team meetings and reflective practice to support quality service delivery.
  • Support student placements and contribute to the development of emerging practitioners where required.

ESSENTIAL CRITERIA

  • Relevant tertiary qualification in Social Work, Psychology, Counselling, Community Services or a related human services discipline.
  • Demonstrated experience providing case management support to women experiencing domestic and family violence and/or complex support needs.
  • Demonstrated ability to manage an allocated caseload, undertake assessments, develop safety plans and coordinate supports.
  • Sound understanding of trauma informed practice, risk assessment, and the impacts of domestic and family violence on women and children.
  • Excellent communication skills and ability to work independently within a small team environment.

Desirable 

  • Multilingual

Why choose Moving Forward?

  • Supportive work environment: Join a small, collaborative team where your contribution is valued. We provide regular internal supervision, opportunities for reflection and a supportive environment where staff are encouraged to bring their skills and ideas.
  • Generous above-award benefits
    We value staff wellbeing and recognise the importance of rest and recovery. In addition to annual leave entitlements, Moving Forward provides paid office closure leave over the Christmas/New Year period.
  • Salary packaging benefits
    Access salary packaging options of up to $15,900 tax-free, along with other available employee benefits.
  • Professional development and growth
    We support ongoing learning through training opportunities, professional development and opportunities to strengthen your DFV practice.

next steps

To submit your application, please click ‘Apply now’ by the closing date.

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