Are you interested in an opportunity to:

• Work for an employer that supports women, children and young people from culturally and linguistically diverse backgrounds.
• Be part of an inclusive and diverse workforce that places a high value on cultural capability.
• Be rewarded for your efforts with great working conditions that offer salary packaging, flexible working arrangements, learning opportunities and professional development all within a safe and healthy work environment.
• Work for an employer that works in creating safer communities for women, children and young people impacted by domestic, family and sexual violence.

About IWSS

Immigrant Women’s Support Service (IWSS) is a specialist organisation that provides support to women, children and young people from culturally and linguistically diverse backgrounds who have experienced domestic, family and sexual violence. We work from an intersectional feminist, social justice and human rights framework that centres inclusion, safety, respect and dignity.

IWSS is committed to an inclusive culture that respects and promotes human rights and diversity.

This position is open to female-identifying applicants only. Being female identifying is a genuine occupational qualification for this role within the meaning of section 30 of the Sex Discrimination Act 1984 (Cth) and section 25 of the Anti-Discrimination Act 1991 (Qld), as the position involves the provision of culturally safe, trauma-informed support services to female identifying clients who have experienced domestic, family or sexual violence.

About THE ROLE

As a DFSV Practitioner, you will provide safe, high-quality, trauma-informed, gender-responsive, culturally safe case management and holistic support services that prioritise safety, autonomy, dignity, and healing for victim-survivors of domestic, family and sexual violence. This role works in alignment with our values – inclusion, respect, safety and dignity – using a trauma-informed, intersectional feminist framework.

The DFSV Practitioner is responsible for delivering client-centred practice, maintaining professional standards, ensuring legislative compliance, including Child Safe Standards, and contributing to continuous quality improvement across the service.

This is a direct service delivery role focused on working with victim-survivors, grounded in purposeful impact, trauma-informed care, and culturally safe practice.

Key Responsibilities

• Deliver client-led case management including comprehensive risk and needs assessment, safety planning, support planning, service coordination and ongoing review
• Provide trauma-informed, culturally safe support that prioritises safety, autonomy, dignity, healing and recovery
• Conduct evidence-informed risk assessments, identify lethality factors and develop personalised safety plans with clients
• Provide crisis intervention, emotional support, advocacy, practical assistance and accurate information in accessible formats
• Collaborate with police, courts, child protection and government and non-government partners to deliver timely, coordinated responses
• Ensure adherence to Child Safe Standards and mandatory reporting obligations at all times
• Uphold human rights obligations and maintain compliance with all relevant legislation and quality standards
• Promote cultural safety and advocate for systemic change to address barriers facing CALD victim-survivors
• Demonstrates an intersectional feminist lens, strong understanding of the systemic drivers underpinning domestic, family and sexual violence, and proven ability to work effectively across diverse cultural contexts and communities
• Maintain accurate case notes, data entry and reporting in line with organisational and funding body requirements
• Participate in supervision, team meetings, case consultations and ongoing professional learning

What You Will Bring

• Tertiary qualifications in Psychology, Social Work, Counselling or a related discipline
• Minimum two years’ post-qualification experience working with people affected by DFSV or in a related social services field
• Deep understanding of trauma-informed, victim-survivor-centred, gender-responsive and intersectional practice frameworks
• Demonstrated competence in risk assessment, safety planning and case management in DFSV contexts
• Knowledge of relevant legislation including the Domestic and Family Violence Protection Act 2012 (Qld), Child Protection Act 1999 (Qld) and Human Rights Act 2019 (Qld)
• Knowledge and application of intersectional and multicultural frameworks in practice with CALD women
• Strong documentation, communication and caseload management skills
• Commitment to child safety, professional boundaries, ethical practice and client confidentiality

WHAT IWSS OFFERS

The work we do is rewarding yet demanding. We acknowledge the toll this work can have on staff, and as an organisation, we take this ownership and responsibility seriously. For this reason, staff have access to:

• Salary packaging - up to $15,900 per year tax-free, plus additional meal and entertainment option
• Employee benefits from BrightHR
• Regular supported supervision
• Ongoing professional development and growth opportunities
• A genuinely supportive, intersectional feminist and trauma-informed workplace culture
• A strong focus on reflection, wellbeing and sustainable practice
• An inclusive organisation that values diversity, equity, and lived experience

next steps

To submit your application, please click 'Apply Now' by the closing date.

Applications will be reviewed as they are received, and interviews may take place prior to the closing of advertising.

For further information, contact [email protected] using the subject line: Domestic, Family and Sexual Violence Practitioner enquiry via EthicalJobs. We intend to respond to questions about the position within 24 hours.

IWSS is an inclusive and disability-friendly employer. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, people with disability, and culturally and linguistically diverse groups. All applicants may undergo a criminal history verification, along with other required checks, including but not limited to the Working with Children Check, during or immediately after the recruitment process is concluded.

A position description is attached.