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Team Leader - Financial Independence Hub

Good Shepherd Australia New Zealand

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Financial Independence Hub

The concept for the hub was developed in 2019 as part of The Commonwealth Bank of Australia’s Domestic and Financial Abuse Strategy. The aim of the hub is to support the achievement of personal financial goals and financial independence for people in Australia who have been affected by financial abuse as a result of domestic and family violence (DFV).

About the role

  • Lead an exciting, new, innovating community financial hub
  • $95,124 per annum + super, salary packaging available
  • Full-time, part-time applications may be negotiable

In this exciting new role, you will be responsible for overseeing a multidisciplinary team of Senior Practitioners, Financial Coaches and Relationship Coordinators providing a broad range of financial coaching services for people affected by financial abuse. Participants will be in the post crisis or recovery stage, and so it is important that services are orientated towards helping people to rebuild and focus on their future financial goals.

In this role you will be responsible for:

  • Overseeing the provision of financial coaching at your hub location or region
  • Providing context of a participant’s needs to financial counsellors and other specialist financial service providers that may be called upon to support the implementation of a participant’s roadmap
  • Attending meetings between participants and financial specialists as required
  • Assisting participants develop and implement their personal financial roadmap
  • Ensuring the well-being and success of your team
  • Providing insights and recommendations to the Program Manager for continuous improvement, assist with evaluation and reporting

About you:

You will have significant experience leading dynamic teams and managing large community programs, demonstrated experience in assessing, mitigating and managing risks; providing high quality people leadership and have highly developed interpersonal skills to enable excellent collaboration and stakeholder engagement. You will be highly autonomous, organised and an excellent communicator.

All new employees require a satisfactory Police Check and employee Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role and to review the position description please explore our website: www.goodshepherd.com.au.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

In line with the Government's COVID-19 health and safety requirements, all of Good Shepherd’s assessment processes will be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring Managers will work with you to find the most convenient method to ensure your safety and wellbeing and that of our employees. We are not currently conducting face to face interviews/inductions. These processes will be completed online for those who are successful in securing a position with Good Shepherd.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

A position description is attached.

How to apply

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