• New role due to strong organisational growth
• High-impact executive leadership role within the dynamic NFP sector
• Full-time capacity to drive meaningful national growth
• Flexible working arrangements, allowing you to work from home with convenient access to a shared office space
• Exceptional work-life balance supported by a passionate, collaborative executive environment

This is an exciting, newly created leadership position designed to lead strategic thinking about growing Eat Up’s operating models and oversee our expanding national metro and regional program delivery. Reporting directly to the Co-CEOs, you will lead operational growth, optimise complex logistics, and oversee our mission delivery.

About Eat Up:

Eat Up is the first Australian not-for-profit to provide lunches to hungry students nationally. Volunteers and donations have been key to Eat Up's growth, helping Eat Up to grow from supporting 20 regional Victorian schools in 2014 to now reaching over 6 million lunches to 1,300+ schools in VIC, NSW, QLD, WA and NT. 

By providing nourishment to disadvantaged students at school, Eat Up aims to improve their engagement in the classroom so they can better take advantage of learning opportunities, succeed in education, and ultimately, have a brighter future.

Eat Up engages with thousands of volunteers to prepare the 40,000+ sandwiches it delivers together with nutritious snacks each week. This provides a valuable opportunity for community organisations, regional groups, workplaces, school students and individuals to contribute in a direct and meaningful way to end hunger in schools.

We are a dynamic and energetic team that is passionate about helping kids reach their potential.

Key Responsibilities

Core Strategy & Growth Plans

• Partner closely with the Co-CEOs to develop Eat Up’s core strategic growth plans and define clear organisational objectives and key results.
• Identify, evaluate, and recommend high-impact expansion opportunities across metro and regional areas.
• Ensure shared efficiencies across the Metro and Community-led models, integrating the Spoonfull In-school model to create powerful operational synergies.
• Direct the planning, coordination, and implementation of core program delivery projects based on geographic waitlists, logistical capacity, and ICSEA data.
• Proactively identify and manage operational risks in strict alignment with Eat Up’s risk management frameworks.

Operational & Program Delivery

• Oversee the comprehensive delivery of Eat Up’s Metro and Community-led operations to ensure they run efficiently, effectively, and with maximum impact.
• Provide Operations Heads with clear guidance regarding growth forecasting, new pilot projects, and crucial infrastructure support like procurement and logistics.
• Maintain, track, and optimise critical operational data (volumes, forecasts, and in-kind supplies) utilising Salesforce.
• Optimise procurement pipelines, nurture essential in-kind supply relationships, and manage capital assets like cool rooms and delivery vans.
• Pioneer long-term, post-2027 strategic expansion plans for both metro van models and regional communities to deepen food security impact.

People, Culture & Leadership

• Direct, inspire, and support three direct reports: the Head of Metro Operations, the Head of Community Operations, and the HR Coordinator.
• Foster a highly connected, value-driven remote work culture where an environment of open, two-way feedback is actively encouraged.
• Oversee efficient end-to-end recruitment, onboarding, and relevant policy frameworks that keep staff safe, compliant, and deeply connected to the cause.
• Implement Eat Up’s Performance and Professional Development Management Framework, utilising regular 1:1 sessions to champion continuous staff growth.
• Coordinate major team engagement milestones, including the biennial All-Team In-Person Meeting.

Funding & Stakeholder Support

• Collaborate actively with the funding team to identify program gaps, cover core costs, expand reach, and fuel deeper community impact.
• Work closely with the Head of Philanthropy & Impact and the Grants team to supply data for compelling applications and rigorous acquittals.
• Ensure sustainable stakeholder management frameworks are established for ongoing, warm communications with partner schools and volunteer networks.
• Enforce rigorous compliance, volunteer agreements, safety checklists, and up-to-date insurance documentation for all workplace sessions.

Selection Criteria 

Qualifications & Experience

• A Bachelor’s degree in Business, Operations Management, or a related field; relevant certifications in operations, supply chain, or logistics are highly desirable.
• 10+ years of proven operations and logistics management experience, ideally bringing seasoned expertise in supply chain and facilities management.
• Previous professional experience within the non-profit or mission-driven sector is valued and highly regarded.

Systems & Technical Skills

• Proficient capabilities in leveraging operations and logistics software, with specific hands-on familiarity with Salesforce.
• A valid Australian driver's license to accommodate occasional travel requirements.

Soft Skills

• Exceptional capabilities in strategic planning, organisational oversight, and proactive problem-solving.
• Outstanding leadership, communication, and interpersonal skills designed to unite a predominantly remote workforce.
• High adaptability in fast-paced, dynamic environments, balanced with absolute ethical conduct and transparency.

Working at Eat Up Australia:

• Reporting: to Co-CEOs
• Direct Reports: Head of Metro Operations, Head of Community (regional) Operations, and HR Coordinator (People and Culture)
• Predominantly working from home with a highly flexible work schedule
• Generous NFP salary packaging opportunities (option to package up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum)

next steps

To submit your application, please click ‘Apply now’ by the closing date.

*A commitment to child safety and well-being is paramount in our workplace culture and for all staff.

**We are committed to creating an inclusive workplace and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.

A position description is attached.