Job Summary
- $88,000 pro rata per annum + salary packaging
- Applications close:
- Job posted on: 9th Apr 2026
- Melbourne > Melbourne CBD

The Support Worker will join a team that provides professional specialist telephone and email support to single mother families through the CSMC Support Line.
This role will provide single mothers with tailored support, information and referrals, including providing victim survivors of family violence with trauma-informed support and facilitated referrals.
Lived experience of being a single mother (current or past) is essential, as is an understanding of the barriers that single mothers encounter in economic and social participation.
Council of Single Mothers and their Children (CSCM) is a non-profit organisation founded 57 years ago by single mothers to secure a better life for women parenting alone and their children. We achieve change by championing the agency, rights and needs of single mothers and their children and providing specialist support services, most significantly through the Support Line.
Single mothers turn to CSMC for support, information and assistance to secure fundamental human rights such as financial security; affordable housing; flexible work and education opportunities; legal protection; and safety, health and wellbeing for themselves and their children.
Any single mother can contact CSMC as frequently as they wish. Workers in Victorian community organisations can also contact our Support Workers (called Contact Workers by CSMC) on behalf of single mother clients.
Please contact Jenny Davidson 0407 697 976 to discuss the role further.
Working from a self-help model, CSMC employs only women who are or have been single mothers. This falls within the exception contained in section 28 of the Equal Opportunity Act 2010.
For key section criteria, please see the position description below.
