• Full-time | Brisbane | Hybrid working arrangements

The Lady Musgrave Trust is seeking a highly organised, capable and motivated Operations and Fundraising Coordinator to join our small and committed team.

This is a varied, hands-on role for someone who is equally comfortable ensuring finance and payroll administration is completed accurately and on time, coordinating a fundraising event, keeping records and systems organised, following up stakeholders, or stepping in to help the team deliver an important piece of work.

You will be joining a small but growing not-for-profit organisation where your contribution will be visible and valued. The role will suit someone who is motivated by LMT’s purpose, enjoys working collaboratively, takes pride in getting things done well, and can confidently manage multiple priorities with limited day-to-day oversight.

About The Lady Musgrave Trust

The Lady Musgrave Trust is Queensland’s oldest charity dedicated to providing housing solutions for young women and their children who are experiencing, or at risk of, homelessness and domestic and family violence.

For more than 140 years, the Trust has relied on the generosity of donors, partners and the broader community to help create safer futures for young women and children across Queensland.

The Trust currently provides around 12,000 nights of safety each year across 15 Trust-owned properties in Brisbane, Logan and Ipswich. In June 2025, The Lady Musgrave Trust was named a Queensland Great in the Institutional category.

LMT is governed by a volunteer Board and committee structure and supported by a small team led by the Chief Executive Officer. We work closely with community partners, donors, suppliers, volunteers and external service providers to deliver our mission.

About the role

Reporting to the Operations Manager, the Operations and Fundraising Coordinator supports the effective day-to-day operation of the Trust and the delivery of fundraising and stakeholder activities.

The role coordinates a range of defined operational, administrative and fundraising functions, including regular finance and payroll administration, organisational records and systems, fundraising events, donor and stakeholder administration, meeting support, volunteer coordination and general operational follow-up.

This is not a narrowly defined administration role. Priorities will vary across the week, and sometimes across the day. You may be completing detailed payroll or finance administration in the morning, coordinating event suppliers or donor records later in the day, and supporting meeting preparation or an operational task in between.

You will be supported by the Operations Manager and work closely with the CEO, managers, Board and committee members, volunteers, donors, partners and external service providers.

Key responsibilities

Finance, payroll and operational administration

• Undertake finance and payroll administration in line with agreed processes and deadlines.
• Maintain accurate financial records, supporting documentation and reconciliations.
• Coordinate invoices, expenses and purchasing records, escalating issues where required.
• Maintain organised office and digital filing systems and support process improvements.

Administration and governance support

• Provide administrative support to the Operations Manager, CEO and team.
• Support meetings and committees, including agendas, papers, minutes and action follow-up.
• Prepare routine correspondence, reports and internal communications.
• Maintain organisational records, registers and general office administration.

Fundraising, events and stakeholder coordination

• Coordinate approved fundraising events, campaigns and stakeholder activities.
• Manage event logistics, suppliers, volunteers and post-event follow-up.
• Maintain accurate donor and stakeholder records and support fundraising administration.
• Build professional relationships with donors, partners, volunteers and suppliers.
• Attend Trust events and forums, including occasional evening or weekend activities where required.

Systems, records and team support

• Maintain accurate records across operational systems and databases.
• Support volunteer administration and compliance documentation.
• Identify and help implement improvements to systems and workflows.
• Work flexibly across organisational priorities as required.

About you

You may currently be working in not-for-profit administration, operations coordination, fundraising support, executive support, finance administration, events or a similar role. Most importantly, you will be someone who combines reliability and attention to detail with flexibility, initiative and a genuine commitment to working well with others.

You will enjoy this role if you:

• are highly organised and take pride in getting important details right
• can complete regular finance and payroll administration accurately and consistently
• are comfortable moving between detailed routine work and changing operational priorities
• can organise your own work, follow through on commitments and escalate matters appropriately
• enjoy supporting a small team and contributing wherever your skills are needed
• communicate warmly and professionally with a wide range of stakeholders
• are motivated by work that has a clear social purpose
• enjoy making systems and processes work effectively in practice

Skills and experience

Essential

• Demonstrated experience in administration, operations coordination, finance administration, fundraising/events coordination, executive support or a comparable role.
• Experience undertaking accurate transactional, financial, payroll or records-based administration.
• Strong organisational skills, with the ability to manage competing priorities and meet recurring deadlines.
• Demonstrated ability to work with a reasonable level of autonomy and sound judgement within agreed processes.
• Excellent attention to detail and commitment to maintaining accurate records.
• Strong written and verbal communication skills and a professional, collaborative approach.
• Confidence using Microsoft Office applications and digital systems, with the ability to quickly learn new platforms.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Current provisional or open driver licence.

Desirable

• Experience working in a small not-for-profit, community services or purpose-led organisation.
• Experience supporting fundraising activities, donor administration or community events.
• Experience using CRM, finance, Xero payroll, HR or document management systems.
• Relevant qualifications in business, administration, fundraising, events, communications, finance or a related field.

Working arrangements and remuneration

• Full-time role: 38 hours per week.
• Based in Brisbane, with hybrid working arrangements including at least three days in the office and up to two days working from home, subject to operational requirements.
• Occasional evening or weekend work will be required to support events and activities, with advance notice wherever practicable.
• Classified under the Social, Community, Home Care and Disability Services Industry Award 2010 at Level 4, with the applicable pay point determined having regard to skills and experience.
• Superannuation and any available salary packaging benefits will apply in accordance with LMT arrangements.

Safeguarding, inclusion and employment checks

The Lady Musgrave Trust values diversity, inclusion and respectful workplaces. We welcome applications from people with diverse backgrounds, experiences and perspectives who share our commitment to creating safer futures for young women and children.

Employment will be subject to satisfactory background screening requirements relevant to the role, including a National Police Check and, where required for the duties of the position, a Working with Children Check / Blue Card.

For further information about the role, please contact Andrea Ritchie E: [email protected] using the subject line: Operations and Fundraising Coordinator - The Lady Musgrave Trust enquiry via EthicalJobs.