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Client Support Officer - Tennant Creek

Central Australian Women's Legal Service

CAWLS is a busy community legal practice with a vibrant and dedicated team committed to providing representation and excellent outcomes for our clients through legal advice and representation and wrap around support. Many of our clients are women who have experienced or are experiencing Domestic and Family violence.

We are seeking a self-motivated candidate with excellent communication and problem-solving skills, and a strong work ethic to provide support to our clients and our legal practitioners based in Tennant Creek. Excellent ongoing training and on the job support will be provided to the successful applicant.

YOU WILL BE RESPONSIBLE FOR

  • Assisting clients and lawyers during advice clinics, outreach visits and at other locations as directed.
  • Provide non legal support to CAWLS clients, including court and interagency support meetings.
  • Facilitate referrals and other services and support, based on the needs of the clients, including travel to and from appointments.
  • Assisting with administrative support.
  • Participating in projects and activities contributing to the promotion of CAWLS such as stalls at community events.
  • Collect & enter required data for internal data collection systems.
  • Operate effectively and harmoniously as a member of the CAWLS team including back up support for the receptionist.

Formal qualifications are not required for this position however some previous experience working in a similar role is desirable including;

  • Demonstrated ability in the use of computer software programs in particular MS Word & MS Excel and Outlook.
  • Well-developed oral and written communication skills including the ability to communicate effectively with a diverse range of cultural and social groups.
  • Excellent attention to detail and written skills when communicating with others, both internally within the organisation and externally.
  • Accomplish tasks effectively within time frame given and carry out administrative duties in an efficient and timely manner.
  • Operate effectively and harmoniously as a member of the CAWLS team including back up support for the receptionist.

At CAWLS we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this role.

A position description is attached.

How to apply

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