About the role

We are seeking FDV Support Workers who will be responsible for supporting women over the age of 18 who access our refuge services. This role will be based at one of our refuges located in Southeast Corridor. Responsibilities will include case management and support, administrative duties, and housekeeping.

You will need to be available for overnight shifts to be considered for the role. These positions will include night shifts and some morning or afternoon shifts. Night shifts will be either active shifts (10 pm - 6 am) or sleep / inactive shifts (8 pm - 8 pm). You must be available and willing to work a varied pattern of shifts across a 24/7 roster (including short notice, night shifts, weekends, and public holidays) to be considered for these roles.

The successful applicants will be team player, who is experienced and passionate about making a difference in the lives of women who have experienced family and domestic violence. You will be versed in working in a fast-paced environment and have a strong understanding of mental health and drug and alcohol issues.

Key Selection Criteria

• Qualification and/or degree in Social Science, Social Work, Community Services, or Mental Health.
• An ability to provide a high level of professional care and practical support to all clients.
• A sound understanding and experience of the fields of social reform including homelessness, family and domestic violence, mental health, and drug and alcohol use.
• An understanding of the appropriate relationship boundaries with clients and other service providers and the ability to work within the constraints of the job role.
• Ability to complete assessments, risk assessments and safety plans
• Experience working in case management frameworks
• Competency in Microsoft Office Word, Excel, PowerPoint and Outlook.
• Competency in SHIP or other case management software, desirable

The successful candidate will need to provide:

• National Police Clearance Certificate - obtained in the last 6 months

• A valid driver's license

• A valid First Aid Certificate, desirable

The Benefits

• Opportunities for career development, supervision, professional development, and training

• Employee Assistance Program for confidential well-being support

• An inclusive culture of dedicated and caring team members

To apply for this position

Click "Apply Now". Apply by submitting a cover letter addressing the Key Selection Criteria in no more than two pages, together with your resume. Applications with no selection criteria will not be accepted.

Zonta House promotes a workplace that values and fosters the diversity of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and people of all ages.

For enquiries, please contact Rebecca Holcroft, Team Leader on 0410 683 758.

Zonta House reserves the right to commence interviews with suitable applicants immediately.