yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

Powered by yourtown, Kids Helpline is here for children and young people whenever they need us, anytime for any reason 24/7, through tailored mental health counselling services in line with their changing preferences for help-seeking.

Realise your potential at yourtown.

your opportunity

As the Learning & Development Coordinator, you'll be the supporting force behind the success of the Performance and Capability Team's projects. You will be responsible for coordinating a wide range of L&D activities, including managing our learning management system and yourtown’s LinkedIn Learning account. It offers an excellent opportunity for aspiring L&D professionals to join a supportive and dynamic team, helping to develop and refine their skills.

You will fine-tune the LMS system, conduct impactful reports, and seamlessly handle the administration of yourtown’s centralised training request process. You will work with all parts of the organisation to develop and maintain organisational training plans. You will actively participate in training projects and other exciting initiatives supporting the employee experience.

Working as part of an enthusiastic, experienced and fun team this opportunity will offer you a varied role and development in your career in L&D, while making a meaningful contribution to yourtown’s learning and development culture. 

Your role will include:

• Managing our Learning Management System, including day-to-day management, system updates, system optimisation, system integration with other yourtown systems and system training.
• Co-ordinating learning and development programs delivered to the organisation and working with external providers managing our LinkedIn Learning account including managing licenses and liaising with LinkedIn Learning account manager and technical support.
• Providing expert technical advice to the Performance & Capability Manager and team members on the best structure of learning programs in the system.
• Updating and maintaining training records and data to support accurate training records and training compliance.
• Regularly reviewing the usability of the system to achieve optimal training program structures and reporting outcomes.
• Monitoring and triaging the Training helpdesk.
• Manage and co-ordinate organisational training plans for initial and ongoing training of yourtown staff.

what we are looking for

• 2 plus years’ experience within a learning & development environment.
• Has previous experience or a keen interest in delivering training.
• Intermediate Microsoft Office skills and competency using Human Resource Information Systems or Learning Management Systems.
• Exhibits a clear understanding of customer centricity and principles of human-centered design, maintaining a mindset and practice of safety while understanding the mutuality of safety and role modeling.
• Proven interpersonal skills with experience engaging and influencing key stakeholders to achieve optimal business outcomes.
• Great attention to detail and organisation skills that can manage multiple priorities and the ability to take ownership of the role and drive improvement and changes to support the delivery of learning and development activities.

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

• Salary sacrifice options to increase your take home pay
• Ability to negotiate flexible work hours and work arrangements
• Opportunities for internal and external professional development
• Free access to LinkedIn Learning including over 16,000 learning modules
• A genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• Access to free and confidential counselling sessions for you and members of your immediate family
• Access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations  
• An environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

To apply, and for a full Position Description please click 'Apply Now'.

Contact: Kerry Smith | [email protected] using the subject line: Learning And Development Coordinator enquiry via EthicalJobs | 07 32147514.

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

"In our team we value diversity, inclusivity and people who want to make a difference".