• Division: Community Services
• Location: Collins Street Head Office
• Type: Full Time - Fixed Term
• Job reference: 493740

About US

At Yooralla, we believe that exceptional customer service starts with employees who love what they do. Our people are committed to supporting people with disabilities to live the life they choose and obtaining the best possible outcomes for our customers. We have played an active role in improving public awareness and progressing the nature of disability support in Australia for 100 years.

About the Role

The Yooralla Connect Administrator will act as the primary point of contact for all new NDIS enquiries and potential customers. Reporting to the Manager Yooralla Connect, the role will be responsible for the accurate management of the on-boarding process; ensuring potential customers are provided with an end-to-end positive and informative experience.

This role will be a full-time fixed term contract, based at Head Office located in Melbourne CBD.

About You:

We are looking for passionate individuals who are able to build strong, trusted and positive relationships with our team members, support workers and our customers.

To be successful in this role, you will need:

• Good communication skills, both oral and written
• Ability to handle multiple tasks and thrive in an environment with constant challenges
• Creative thinking skills and the ability to prioritise workloads
• A high degree of independence and autonomy

Working with Yooralla

We employ individuals dedicated to providing quality, sustainable and flexible services, that uphold human rights and create opportunities, empowering individuals to live the life they choose. Yooralla has a long history of working to build a world where people with disability are equal citizens.

We offer

An attractive remuneration package with excellent salary packaging tax benefits

• Flexible working hours
• A rewarding career in a growing service sector
• Supportive team environment
• The opportunity to work alongside and empower people with disability to reach their maximum potential
• Ongoing training, team support and professional development

Requirements

To be considered for this role you must attach the below mandatory requirements with your application:

• Cover Letter & Resume
• Evidence of eligibility to work within Australia (Australian Passport/Australian Birth Certificate/ Australian Citizenship Certificate or International Passport & Visa)
• A copy of your Working with Children Check (WWCC) (Employer)
• A current Australian driver’s licence
• If you have lived or worked overseas in the last ten years for a period of 12 months or more, we require a certified copy of your International Police Check, or evidence of applying for an international police check. The Police Check must cover the entire period you were overseas
• Ability to obtain a NDIS Worker Screening Check clearance prior to your commencement.

For further information please contact Stephen Ward on 0436 605 966.

A position description is attached.

Please visit our website www.yooralla.com.au to access a copy of the position description and to apply for this vacancy.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. We strongly encourage Aboriginal and Torres Strait Islanders and people with a disability to apply.

Appointments are subject to one or more of the following forms of pre-employment safety screening such as NDIS Worker Screening Check, Inherent Position Requirements Employee Declaration, Working with Children Check, Reference Checks, Disqualified Carer Check and AHPRA Registration Check. This role is only available to Australian Residents or to those who hold the right to work in Australia. Yooralla is an equal opportunity employer.