ABOUT YOUR ORGANISATION

The Women’s Justice Network is seeking an enthusiastic and capable person to take up an exciting and dynamic role within the organisation. The Women’s Justice Network is a not-for-profit, community-based organisation dedicated to improving the status, wellbeing and prospects of women and girls affected by the criminal law system. WJN addresses the many issues facing criminalised women both systemically through advocacy, and individually through the one-to-one mentoring and group work. WJN operates on the premise that providing women and young women with gender-responsive social support will lead to a reduction of recidivism rates and a minimisation of the burgeoning prison population.

ABOUT THE ROLE

The Casework Manager role is a senior leadership position responsible for providing operational leadership, strategic direction, and quality oversight of Women's Justice Network's casework and client service programs. Reporting directly to the Chief Executive Officer and acting as the organisation's second-in-charge, the role is responsible for leading, supervising, mentoring, and developing the casework team to ensure the delivery of high-quality, trauma-informed, strengths-based, and person-centred services to women and girls affected by the criminal legal system.

The Casework Manager oversees all aspects of service delivery, including case management, housing support, mentoring programs, group-based interventions, risk management, client outcomes, and stakeholder engagement, ensuring services are responsive, effective, and aligned with organisational values and objectives. The role provides expert guidance and support to caseworker staff managing complex client needs, promotes best-practice service delivery, and drives a culture of accountability, continuous improvement, and professional excellence. As a key member of the leadership team, the Casework Manager will also contribute to organisational planning, service development, policy implementation, funding compliance, and partnership development. Although leadership and operational management are the primary functions of the role, the Casework Manager may also maintain a small caseload of complex participants and provide direct case management, advocacy, and crisis support where required to ensure continuity of service delivery and positive outcomes for clients.

ABOUT YOU

You hold a degree in Social Work, Community Services, Human Services, Psychology, Criminology, Social Science, Management, or a related discipline, and bring at least five years’ experience in community services, case management, or social support programs.

You are an experienced leader with the ability to supervise staff, manage complex client services, and work across multidisciplinary teams, while maintaining strong time management, accurate records, and reporting.

You have a strong understanding of the challenges faced by women affected by the criminal legal system, including the impacts of homelessness, mental health, domestic and family violence, sexual violence, and systemic disadvantage. Your practice is trauma-informed, gender affirming, strengths-based, and person-centred, and you work effectively with women experiencing complex needs.

next steps

For more information about the role, please refer to the position description attached below.

This position is classified under the SCHADS Award, Level 6, pay point is dependent on experience. Women’s Justice Network provides flexible and best practice working conditions including attractive salary packaging benefits and professional support.

To submit your application, please click 'Apply Now' by the closing date.

Being a woman is a genuine occupational qualification for this position under Section 31 of the Anti-Discrimination Act 1977 (NSW).

First Nations Women and Women with lived experience of the criminal law system are strongly encouraged to apply.