The Refugee Employment Mentor supports the delivery of WCC’s Economic Pathways to Refugee Integration Program (EPRI), which is designed to support, connect and engage refugees with low skills and/or low English proficiency in employment and training pathways.

The role provides mentoring, guidance and practical support to participants, helping them build confidence, develop employability skills and navigate pathways to education, training and employment. The Mentor works closely with participants, staff, volunteers and external stakeholders to ensure high-quality, safe and inclusive program delivery. The role also contributes to participant engagement, program activities, and positive settlement and employment outcomes.

Key Responsibilities

Participant Mentoring and Support:

• Provide mentoring and practical support to EPRI participants to achieve employment, education, training and self-employment goals.
• Assist participants to identify strengths, build skills and overcome barriers.
• Support referrals and access to relevant services and opportunities.
• Maintain accurate participant records and case notes.

Program Delivery and Engagement:

• Facilitate workshops, group activities, and community engagement initiatives.
• Build positive relationships with participants from diverse backgrounds.
• Support participant recruitment, engagement and retention.
• Ensure services are safe, inclusive, and culturally responsive.

Employment and Business Pathways:

• Support participants to access employment, education, training and small business opportunities.
• Assist with job readiness activities, including resumes, interviews and digital skills.
• Provide information, mentoring and referrals to support participants interested in starting or growing a business.
• Develop and maintain relationships with employers, training providers, business networks and community partners.

Partnerships and Program Improvement:

• Contribute to program reporting, evaluation and continuous improvement.
• Participate in community networks and stakeholder engagement activities.
• Identify service gaps and opportunities to improve participant outcomes.
• Work collaboratively with staff, volunteers and external stakeholders.

For questions about the role please contact Aiman Said - [email protected] using the subject line: Refugee Employment Mentor enquiry via EthicalJobs.

A position description, including key selection criteria, is attached.