Wayss is the largest provider of housing and family violence services in the South East Melbourne area.

We exist so that people have access to safe, sustainable and affordable housing and our vision is to be the major provider of social housing services and leading-edge client support programs in the Southern Melbourne Metropolitan region.

About The Role

This newly created role will be responsible for:

• Embedding the Wayss frameworks for compliance and risk management
• Undertaking risk assessments and monitoring the progress of any control improvements
• Compliance breach management, escalation and reporting
• Managing Wayss compliance with privacy obligations and supporting the continuous improvement of Wayss records and information management systems
• Assisting with the development of an organisation wide quality assurance framework
• Coordinating a review of internal processes and procedures to underpin a revitalised policy framework
• Supporting the Manager, Quality, Risk and Compliance to develop a continuous improvement process, primarily informed by ongoing analysis of stakeholder feedback and complaints, risk assessments, compliance breaches and OHS incidents.

About You

You will have

• Appropriate tertiary qualifications in a relevant discipline or other appropriate post graduate qualifications
• Knowledge of the family violence and housing services system, including relevant government policy reforms and initiatives
• 3-4 years in delivering risk and compliance services, within a whole of organisation context.
• An understanding of continuous improvement frameworks
• A solid understanding of compliance management
• Experience in project management in a community services setting, including planning, development and delivery of projects, and development of training activities and materials
• Excellent written and verbal communication
• Highly developed management and organisational skills; demonstrated capacity to manage projects to tight timelines, defined budgets and within acceptable risk tolerances
• Experience with complaints management would be desirable
• Demonstrated ability to contribute to improving service delivery and practice
• Ability to work both collaboratively and independently

This role requires a current Driver’s Licence and valid ‘Employment’ category - Working with Children Check Card. The candidate will need to have successfully completed Wayss pre-employment screening and a police check.

Working for Wayss

Our people are our greatest asset. Without them, we would be unable to make a meaningful impact in the lives of people facing homelessness and family violence. This is our motivation in offering a range of benefits to ensure we hire and retain great people.

To hear what our people have to say about working at Wayss watch our video below.

Benefits we offer

• Salary range of $92,694 to $96,804 (pro-rata for 6 months)
• Plus superannuation
• Plus Mobile phone for business and personal use
• Plus generous tax benefits through salary packaging
• Five weeks annual leave plus 17.5% leave loading and generous personal leave entitlements (pro-rata)
• Inclusive workplace with complimentary health and well-being programs
• Access to discounts on electrical goods and motor vehicles

Applications

Please ensure you include a covering letter, outlining your experience in relation to the key selection criteria outlined in the Position Description. Enquiries about the position can be directed to Alyce Holmes, Manager, Quality, Risk and Compliance, on 9791 6111.

The Position Description can be obtained by visiting https://www.wayss.org.au/careers-at-wayss/.

Wayss is proud to be an inclusive and child safe organisation. Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and possess a valid Working with Children Check.

At Wayss, we embrace a culture of diversity and inclusion within our workforce and approach to service delivery. We are responsive to the needs of Aboriginal and Torres Strait Islander people, people from LGBTIQ and culturally and linguistically diverse communities, people living with a disability and people of all ages.