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Program Manager - Redress Support Services

Victorian Aboriginal Child Care Agency
  • An opportunity to lead a team that is committed in supporting and making a difference
  • Sector leading remuneration and salary packaging options that increase your take home pay by $15,900
  • Friendly and supportive team culture

About the role

Ngarra Jarra Noun, (VACCA Redress Support Service) provides advocacy and support services to Aboriginal people who are interested in seeking redress through the National Redress Scheme (NRS). We work with individuals across Victoria, including those in Victorian prisons. We provide individual support and assistance to our clients, including making referrals for counselling and case management services where required.

This position will provide leadership, direction, and support to all staff employed by the program. This includes ensuring all staff is provided with appropriate training opportunities to enhance their capacity to provide a quality service. The position is responsible for all aspects of Ngarra Jarra Noun, including continued advocacy with governments to ensure continuous improvement to the structure of the NRS and that the needs of Aboriginal applicants are responded to in a culturally informed and sensitive manner.

The Organisation

VACCA is an Aboriginal community-controlled organisation that supports and advocates for the Aboriginal community.

Our team is committed to VACCA’s vision and values; advocates for our children and other vulnerable community members; and shows respect for, observance and compliance with Aboriginal cultural protocols, practice and ceremony. Our Aboriginality is what distinguishes us from mainstream services and what enables us to deliver the positive outcomes we achieve for our people.

Our strength lies with our people!

About You:

  • Strong leadership
  • A minimum Diploma of Community Services or equivalent is required (or evidence of working toward this)
  • Able to apply Aboriginal approaches and understandings to practice.
  • Acts with integrity
  • Creative approach to work
  • Able to work under pressure and to timelines
  • Flexible and open to new ideas and approaches
  • Strong social justice principles
  • Committed to own professional development


  • Current COVID-19 vaccination
  • A Working with Children’s Check for a paid employee (or willingness to obtain)
  • A full Victorian Drivers Licence

What we can offer you!!

  • Professional support and training via in-house learning and development training modules
  • Attractive salary packaging to increase your take home pay
  • Great career development opportunities.
  • Access to Employee support and wellbeing program(s)
  • Opportunity to work and build connection with the Aboriginal Community and culture

We strongly encourage Aboriginal and Torres Straight Islander people to apply.

If the role that is described above is something that you feel passionate about, don’t delay. Click APPLY NOW to start your journey with VACCA.

A position description is attached.

All applications must include your cover letter, current resume, and a document addressing the Key Selection Criteria, which can be found in the position description.

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.

How to apply

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