• Support victim survivors through intake, assessment and case management across Western Sydney
• Increase your take-home pay with Salary Packaging
• Join a supportive, values-driven leadership team making a genuine local impact

Our client SAGE Community Services is seeking a compassionate and experienced professional to join their Domestic Family and Sexual Violence (DFSV) team, working alongside victim survivors to promote safety, wellbeing and empowerment through high-quality, client-centred support.

About the Opportunity…

This is an exciting opportunity to join SAGE Community Services in a rewarding role supporting victim survivors of domestic, family and sexual violence. Reporting to the Team Leader, you'll work directly with clients to promote safety, wellbeing and empowerment through practical, strengths-based case management and personalised support.

The role includes client intake and assessment, coordinating referrals, managing ongoing enquiries, maintaining accurate case records and working closely with internal teams and community partners to ensure clients receive responsive, high-quality support.

You'll play an important role in helping victim survivors access the services they need while ensuring compliance with organisational and DCJ requirements.

The details…

• There is 1 vacancy being advertised
• Full Time (35 hours per week)
• SCHADS Award Level 4 (dependant on experience)
• Working across the Cumberland District, Western Sydney

About the organisation…

SAGE Community Services is a not-for-profit, non-government organisation based in Pendle Hill and Wentworthville, Western Sydney. They support children, women and families to be safe, nurturing, empowered and connected to their communities. SAGE primarily works across the Parramatta, Hills District and Cumberland local government areas, with specific programs providing services across Sydney’s South West and North West Metropolitan areas.

Their name says it all. They Support, Advocate, Grow and Empower people to build safer, stronger and more connected communities.
Their vision is a world where people thrive in their homes and communities, and everything they do is guided by their values of Compassion, Respect, Empowerment, Partnership, Inclusion, Integrity and Excellence.

SAGE Community Services proudly acknowledges the Dharug people as the Traditional Custodians of the land on which they work and pays respect to Elders past, present and emerging.

If this is the kind of organisation you'd be proud to lead, we'd love to hear from you.

What you’ll need to succeed…

This role will suit an experienced community services professional with a strong understanding of domestic, family and sexual violence and a passion for supporting victim survivors. The successful candidate will bring excellent communication, sound judgement and a commitment to trauma-informed, culturally safe and client-centred practice.

Selection Criteria…

• Relevant Tertiary Qualifications e.g., Social Work, Social Sciences, Diploma of Community Services
• Knowledge and understanding of domestic and family violence and clients with complex support needs
• Commitment to supporting the needs and rights of people from diverse backgrounds, e.g., Aboriginal and Torres Strait Islander communities, Culturally and Linguistically Diverse communities, people from LGBQTIA+ communities, and people living with a disability
• Capacity to undertake needs assessments, provide information and referrals and develop case plans
• Ability to build relationships and work collaboratively with other stakeholders both internal and external
• Problem solving and decision-making skills both day to day and in crisis situations
• Ability to work both independently and within a small team
• High level of computer literacy (including office 365, online information client management systems)
• Excellent organisational, administrative and time management skills
• A genuine understanding of Domestic, Family and Intimate Partner Violence, risk assessment and safety planning, and what it means to keep clients at the centre of practice
• Demonstrated ability to work in a culturally safe and responsive way, including with Aboriginal and Torres Strait Islander, CALD and LGBTQIA+ families
• Sound knowledge of domestic violence legislation, mandatory reporting obligations and information-sharing requirements
• Strong written and verbal communication skills, and the ability to build genuine, trust-based relationships with families and colleagues
• Good organisational skills and the ability to manage a caseload, meet deadlines and maintain accurate records
• Competence in using online case management systems and data reporting tools
• Ability to work both independently and as an effective team member
• A genuine commitment to ethical practice, confidentiality and ongoing professional development.
• Current NSW or National Driver’s Licence and comprehensively insured vehicle
• Valid Working with Children Check (WWCC)
• Criminal record history check (this is a child-related position)
• Australian Citizenship or Permanent Residency

Being a woman is a genuine occupational qualification for this position under s31 of the Anti-Discrimination Act 1977 (NSW)

Why join SAGE?

• Purpose-driven organisation with genuine community impact
• Supportive and values-led team
• Salary packaging benefits available
• Opportunities for professional growth
• Inclusive and collaborative workplace culture

What to do now…

Recruitment of this role is being managed by an external recruitment agency – Aster HR.

There is an Information Package available if you want more information (including the Job Description). You can find that using this link below: https://tinyurl.com/4x2pp444

Or call us on (02) 4555 4634 for a confidential discussion.

When you’re ready to apply, please don’t just send us your resume – let us know a little more about you by including a cover letter (either written or video) that tells us how you’re able to meet each of the criteria.

All applicants will be required to provide current clearance of an NSW Working with Children Check and undergo a Police Check.