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Trainee Financial Counsellor

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Our trainee Financial Counsellors provide basic financial counselling to clients and communities. This position is an opportunity to transition into financial counselling role whilst studying Diploma in Financial Counselling.

Our Financial Counsellors provide financial counselling to clients and conduct thorough assessment processes that ensures that clients receive a prompt and efficient service. Integrate this with state-wide telephone financial counselling service (Moneycare).

ABOUT THE ROLE

We are seeking a trainee Financial Counsellor to provide a holistic financial counselling and advocacy service to people in financial difficulty or crisis which recognises the ways in which other life issues may interact with personal financial issues, considers the clients' unique circumstances, their financial history and financial behaviours.

Other responsibilities include:

  • Conduct group community education (financial literacy/capability) sessions where appropriate and in consultation with the Moneycare Manager with a view to helping people build longer-term capability, manage their money better and make informed choices.
  • Operate the local Moneycare practise with autonomy but within TSA and Moneycare policy and procedure, managing own scheduling, case load and reporting of statistical data.

This is a fixed term part time position, 25 hours per week until 30 June 2022.

ABOUT YOU

  • Willingness to undertake Diploma of Community Services - Financial Counselling or just commenced Diploma of Financial Counselling.
  • Minimum of 2 years experience in a similar role.
  • Accreditation as a Financial Counsellor (member of FCAN) or be willing to attain accreditation as soon as possible.
  • Knowledge of the relevant legislation and information pertaining to financial issues or any other para legal experience.
  • Demonstrated high level interpersonal, active listening and analytical skills.
  • Proficiency working within a Windows Office environment.
  • Compassionate and non-judgmental.
  • Ability to summon confidence and faith of client.
  • Willingness to travel on occasion for training and development.
  • Clear Working with Children Check NSW.
  • An appreciation of and the ability and willingness to promote and support the values and ethos of The Salvation Army.
  • Ability to meet deadlines and work under conflicting time pressures.
  • Demonstrated ability to work with different cultures and backgrounds.
  • Demonstrated money management and negotiation skills.
  • Demonstrated ability to work with people suffering difficulties and crisis.
  • Demonstrated ability to work within a counselling framework is highly regarded.

Enquiries: Contact Masa McCullum or Rovind Kant on 02 9633 5011.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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