The Salvation Army 's logo
More from this Employer
The Salvation Army 's logo

Team Leader - Homelessness Peninsula

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

The Transitional Support Program (TSP), Crisis Support and Rooming House programs provide support to people who are homeless, in crisis and/or at risk of being homeless. The programs provide intake, assessment and planning support to clients, transitional support case management, outreach to rooming houses, brokerage and access to a range of accommodation and support options.


We have an exciting opportunity for a pro-active and motivated Team Leader to support and lead an effective and high functioning team of workers to deliver client-centred crisis responses that address the immediate needs of clients.

Responsibilities include:

  • Ensure service delivery targets and organisational standards are achieved and funding body requirements are met
  • Engage and represent The Salvation Army (TSA) in key networks and regional stakeholder relationships
  • Work collaboratively across the broader TSA services in order to provide an integrated support response to clients

The Team Leader leads the Transitional Support Program (TSP), the Crisis Support team and Rooming House Outreach Worker and will work across The Salvation Army (TSA) Rosebud and Frankston sites.


This position is a permanent full-time position, 38 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 6.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


  • Tertiary qualification in social work, welfare, community development or related field (minimum Diploma) OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
  • Relevant experience in a social service environment, with a focus on homelessness
  • Relevant experience in supervising staff
  • Extensive experience in client assessment including appropriate information, tools and techniques to gather and analyse information
  • Relevant experience in using appropriate risk models to assess levels of risk, harm and well-being, including immediate risk
  • Experience working effectively with people who exhibit multiple/complex service needs and/or are chronically disadvantaged
  • Experience engaging and communicating with multiple service providers as appropriate to ensure totality of client needs are met
  • Relevant experience with client data and reporting systems, people management systems and Microsoft suite

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

For a confidential discussion or a copy of the Position Description please contact Loretta Buckley, Program Manager on 9784 5000.

Application Process

Applications (including a CV and Cover Letter) must be submitted via Workday portal.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me more jobs like this.