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Doorways - Opening the Doors CaseWorker - Copper Coast Corps

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Community Support Services Doorways Program operates within The Salvation Army (TSA) and it includes emergency relief, financial counselling and casework.


Located in the Copper Cost (Kadina), this role provides a link between two Doorways outreach programs - Emergency Relief and Casework. The Emergency Relief program provides initial contact to support the clients pressing needs. The Casework program provides a case work service to clients who are ready to make changes in their lives to address complex issues.

It is recognised that whilst the initial presenting issuing may be financial, this sits alongside other issues and challenges. The underpinning model includes client centred empowerment and strength based capacity building. The program is predicated on a No Wrong Door/ One Stop Shop principle.

The approach includes:

  • Removing barriers to access to service
  • Holistic assessment
  • Appropriate referrals to specialist services

This is a part time position, 10 hours per week fixed term to June 2022.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits (only for positions under the Social ABN)
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation

Expected Outcomes

  • Assess client needs by following the established policies, procedures and guidelines and material assistance and referrals are provided as per guidelines
  • Effective relationships are established with clients that encourage self-determination and participation
  • Case management support is provided to clients in accordance with TSA case management models and standards of practice
  • Ongoing assessment is made of the client's issues, needs and circumstances from initial intake to exit
  • Individual case plans are developed in collaboration with clients and include a range of interventions that address the needs or goals of clients
  • Case plans are implemented with active client participation
  • Clients are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers
  • Progress and outcomes of individual case plans are regularly monitored and reviewed and where needed action is taken to ensure the plan continues to meet client needs or goals
  • Maintain and develop SalvoPsych relationship
  • Accurate, up to date client records and data is maintained for all clients in accordance with TSA standards and procedures using TSA information systems
  • Risks to clients, staff and TSA are identified and bought to the attention of the Team Leader / Regional Manager as soon as possible
  • Service gaps are identified and recommendations for service delivery improvements are made to the Team Leader / Regional Manager


  • Tertiary qualification in social work/ community development or related field, a degree qualification is preferred
  • Relevant recent demonstrated experience in a social service environments is essential
  • Knowledge of all relevant legislation (e.g. child protection, privacy legislation)
  • Knowledge and understanding of emergency relief principles
  • Knowledge of the theory and effects of structural disadvantage
  • Knowledge of lifestyle pressures faced by disadvantaged people in the community
  • A current SA Drivers Licence
  • Be able to provide proof of Eligibility to Work in Australia

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Apply Now

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