• Permanent Full Time or Part Time opportunity based on Bidjigal Country in Hurtsville
• $47.19 - $50.77 + Super + Salary Packaging (salary dependent on qualifications and experience)
• Meaningful work with flexible, hybrid work options

Who We Are

At Benevolent, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, as Australia's first charity, this belief has shaped who we are and how we work.

As a not-for-profit, independent and non-religious organisation, we are a practice‑led organisation, our work is grounded in evidence and strengths‑based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.

Your Opportunity

For over 30 years, our Post Adoption Resource Centre (PARC) has walked alongside people across NSW whose lives have been shaped by adoption, including those navigating identity, grief, loss, reconnection and the lasting impacts of trauma. This is meaningful, specialised work where every conversation matters, and where your ability to create safety, trust and hope can make a real difference.

As our Post Adoption Counsellor, you’ll provide trauma-informed counselling, therapeutic group work, intermediary support, information and research services to individuals and families at all stages of their post-adoption journey. You’ll support clients through sensitive moments such as record searches, preparing for family connection, debriefing after reunions, and linking with wraparound supports, all while working within a small, supportive team that values reflective practice, compassion and clinical integrity.

This role will be offered on either a Full Time or Part Time basis, and we welcome applications from candidates seeking either arrangement.

How You Will Contribute

• Provide trauma-informed counselling to people affected by adoption, including support around grief, trauma, identity, relationships and family connection.
• Develop, monitor and review client plans using strengths-based assessments and risk minimisation processes.
• Deliver therapeutic group work, health promotion activities and community education workshops.
• Provide intermediary, information and research services, including support with record searches and preparing for family connection.
• Work collaboratively with clients, families, government departments, health providers and other wraparound services.
• Maintain clear, accurate and timely client records, documentation and service updates.

Your Benefits 

We support our people to live their best lives, with benefits that support your wellbeing, growth and lifestyle. Here are some of the key benefits, and we'd love to tell you more.

• Salary Packaging & Perks - Maximise your take-home pay with up to $15,900 in salary packaging including entertainment and vehicle packaging options to suit your lifestyle, corporate rates/discount with selected partners.
• Flexibility & Wellbeing - Enjoy hybrid work options, monthly ADOs (12 extra days off per year for full time staff), Fitness Passport access, EAP support, and the option to purchase additional leave.
• Recognition & Growth - Competitive pay, Benevolent You Make a Difference recognition program, service rewards, long service leave after 5 years, supportive performance and career check in’s and tailored professional development opportunities.
• Cultural Inclusion - Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
• Employee Networks - Connect through our diverse, employee-led networks that celebrate diversity and foster connection and allyship across shared experiences and identities

Your Skills and Experience 

We want you to be successful in your new role! This means you'll have:

• Relevant tertiary qualification in Social Work, Psychology, Counselling or a related discipline.
• Minimum 3 years’ experience providing counselling services, including therapeutic work with individuals, families and/or couples.
• Strong understanding of adoption-related issues, including trauma, grief and loss, identity, family connection and reunion.
• Experience delivering trauma-informed, strengths-based therapeutic services and group work.
• Ability to build safe, respectful relationships with clients who may be navigating complex or sensitive experiences.
• Strong communication, documentation and collaboration skills, with flexibility to travel and work occasional evenings or weekends.

This role aligns with the capability requirements of Individual Contributor level. Please see the Capability Framework attached to this advert to discover essential skills, values and behaviours required at this level.  

Ready to make a difference? 

Click 'Apply Now' to send your resume and a 1-page cover letter outlining your interest and suitability for the role.

Need more information or have questions? Feel free to reach out to Sarah on 0481 463 605 for a friendly, confidential discussion.

The artwork above is by Jasmine Sarin, a proud Kamilaroi and Jerrinja woman from NSW, who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong).

Our Commitment

At Benevolent we are committed to diversity, equity and inclusion and to providing a culturally safe workplace for all. We encourage applications from people of all backgrounds and identities, including LGBTIQA+, neurodivergent and people with disabilities, and those from Culturally and Linguistically Diverse backgrounds, to strengthen our ability to deliver inclusive and responsive services to the communities we support.

We recognise and value the cultural knowledge, lived experience and community connections that Aboriginal and Torres Strait Islander peoples bring, and welcome applications from individuals across all cultures, identities and lived experiences.

Click here for our Capability FrameworkClick here for Position Profile