• Part-time Permanent – 3 days a week located in Campbelltown
• $86k - $92k inclusive of Super + Salary Packaging
• Small & supportive team to help you find your feet & thrive!

The Centre for Women’s, Children's & Family Health has a commitment to employing women from diverse backgrounds. The Benevolent Society considers being a woman is a genuine occupational qualification for this position under s. 31 of the Anti-Discrimination Act 1977 (NSW)

We are Australia’s first charity, providing a range of Disability, Child, Youth and Family and Aged Care services across New South Wales, Queensland, and South Australia. We are an independent, non-religious service provider which supports people to live life their way. Our vision is for a just society where all Australians can live their best life. We use our practice wisdom to mobilise social movements that advocate for anyone in need and create social change.

Your new role

As a Intake Counsellor, you will be the first point of contact to provide timely and effective intake and referral services, providing crisis and short-term intervention and support to women, young people and children either over the phone or in person.

Duties

• Act as a first point of contact for those contacting the service, providing timely and effective contact, advice and referral services to the community and clients
• Provide crisis intervention and support to women, young people and children over the phone, in person or via other technological means
• Undertake psychosocial assessment to identify effective intervention and support
• Provide intervention, referral and advocacy to support individuals and families to access appropriate resources and services, both within The Benevolent Society and with external agencies and service providers
• Provide face to face, video and telephone counselling services to people presenting with grief, trauma, identity, relationship, parenting, drug and alcohol, domestic violence and mental health issues
• Engage clients using appropriate strengths based assessments and risk minimisation processes, including Safety Planning
• Assist clients to engage with wrap around services directly, as appropriate
• Plan, develop and facilitate, or co-facilitate therapeutic groups and workshops for women, children and young people

Our Benefits

We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:

• Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options – to suit your lifestyle.
• Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.
• Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.
• Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment – All First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group and have the opportunity for cultural and professional development that supports career pathways.

Skills and Experience

• A cover letter addressing the selection criteria (found in position profile) MUST be submitted along with your application to be considered.
• A degree in social work or psychology, or similar
• Experience providing counselling services and group work
• Knowledge of wrap around and referral services available
• Excellent understanding of child protection issues such as drug and alcohol use, domestic violence, mental health issues and the impact of trauma and the effect on child behaviour and development
• Ability to quickly and effectively evaluate the needs of a client who may be in crisis and identify potential referrals that may meet their needs
• Ability to work under pressure
• Ability to apply counselling theories, skills and knowledge to clients
• Experience facilitating programs for individuals and groups
• Good relationship building skills wth the ability to quickly build rapport with different stakeholders
• Good negotiation, liaison and advocacy skills
• Understanding of the needs of diverse communities such as Aboriginal and Torres Strait Islander, culturally and linguistically diverse (CALD), and gay, lesbian, bisexual, transgender and intersex (LGBTI) communities
• Post Graduate qualifications in Counselling would be advantageous

Apply online today 

For any questions please contact Kristy Organ on 0420 959 675.

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

Intake Counsellor Position Profile