• Full-time 12-month contract position based in Hurstville on Bidjigal Country
• $89K - $95.7K + Super + Salary Packaging up to $15,900 pa
• Increase awareness and referrals to the Career Gateway Program

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.   

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

As our Community Engagement Specialist, you will be the face of The Carer Gateway program, creating awareness and increasing uptake among the carers who need it most. Your core focus is to grow referrals by building strong partnerships, forging community connections, and engaging directly with carers.

You’ll bring curiosity, creativity, and initiative to the role, identifying gaps in the community and finding new ways to reach carers who may not yet know support is available. By building authentic relationships and approaching each interaction with warmth and purpose, you’ll help more carers access the free information, counselling, coaching, and practical assistance offered through Carer Gateway.

Key areas of responsibility

• Grow referrals to Carer Gateway through proactive outreach in locations such as hospitals, community centres, organisations, expos, and local events.
• Build strong stakeholder relationships across referral networks, panels, and service providers, acting as a visible and trusted program ambassador.
• Deliver presentations and information sessions to hospitals, aged care, disability organisations, and community groups.
• Lead and coordinate key events such as Service Provider Days, Open Days, and expos, ensuring effective cross‑team collaboration.
• Create and share program materials with consumers, referral agencies, and partner organisations.
• Manage your own schedule and plan activities efficiently.
• Ensure services are person‑centred, connected, effective, and safe.

Skills and Experience

We are committed to ensuring your success in this role! To thrive with us, you should possess:

• Demonstrated experience improving referral uptake, generating sale or leads, and connecting clients to services.
• Proven relationship‑building skills, able to engage confidently with diverse stakeholders, partners, and community members.
• Effective presentation and group facilitation skills, comfortable delivering information sessions to diverse audiences.
• Ability to work both independently and as part of a team, managing your workload while contributing to shared goals.
• Strong communication and time‑management skills, with the ability to prioritise effectively in a fast‑paced outreach environment.
• Flexibility to work across multiple locations, including our Hurstville office and outreach areas across North & Central Sydney.
• Qualifications in community services, business, marketing or related areas and/or equivalent experience with transferable skills.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:  

• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Apply Now! Please follow the link and submit your current CV along with a 1-page cover letter discussing your reasons for applying and suitability for the role

Have any questions?Please contact Saiesha Moodley on 0479 195 093for a friendly, confidential discussion.

The artwork above is by Jasmine Sarin, a proud Kamilaroi and Jerrinja woman from NSW, who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong).

*Internally this role is called a Partnership Specialist*

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.

Partnership Specialist - Carer Gateway Position Profile