A healthy community. A healthy career.

Are you ready to be part of something bigger, something good?

At South Western Sydney Primary Health Network, our mission is simple. We’re building healthier communities.

Through connection and care, we tackle the healthcare challenges of our region by supporting primary health providers. And as a not-for-profit, we’re passionate about improving services to meet the diverse health needs of our region.

That really matters. And so do you.

Your impact, where you’re really needed.

As our highly valued Business Support Officer, you’ll belong to a passionate and supportive team of people who thrive working together to achieve better health outcomes for communities across South Western Sydney.

In this diverse role, you’ll be in your element creating a warm and professional first impression for our employees and guests, whilst delivering a high standard of administrative support for our growing team.

You’ll truly thrive in this role if you love:

• Creating a warm and professional welcome for our employees and guests, taking pride in keeping our front office immaculate
• Balancing and organising a diverse range of administrative tasks and projects as well as quality and continuous improvement activities
• Working as part of a friendly and collaborative team who support each other, share knowledge and problem solve together to achieve our goals
• Working in an environment where no two days are the same – flexibility and adaptability and a willingness to go with the flow is your vibe!

What you'll bring

To succeed in this role, you will have:

• Reception and general administrative experience
• Exceptional written and verbal communication and customer service skills (responding to over the phone, face to face, and email enquiries from both internal and external stakeholders)
• Time management, attention to detail, and organisational skills, able to work through a volume of tasks in a calm and professional manner
• A sense of pride - keeping our office environment immaculate as well as creating a great first impression for visitors and guests
• Intermediate Office 365 experience (Outlook, Word, Excel, PowerPoint, SharePoint, Teams)
• A flare for technology - experience using and supporting a range of systems and applications used in the office (Zoom, Videoconferencing, CRM systems, Trello, troubleshooting basic IT issues, or similar or a willingness to learn)
• Strong values of fairness, integrity, trust, courage, and optimism, and an ability to handle sensitive, private and confidential information with discretion
• A genuine passion for purpose driven work, being with all kinds of people, happy to support and assist and flex with us as we continue to grow and evolve as a team and as an organisation.

Why South Western Sydney PHN?

We’re a values-driven organisation that treats you as a whole person and values your unique contribution.

What we do isn’t easy, and there are lots of moving parts. But we’re invested in our region’s health, and in your wellbeing.

Here are some of the things we hope you’ll love about working with us:

Impact whole communities through connection and care.

As our Business Support Officer, you’ll use your Customer Service and Administration skills to help us support primary health providers, move the dial on health care, and make lives better every day.

Find the support you need to be you and thrive.

Your work with us matters enormously, and so do you. Here, you’ll be trusted to learn and grow and embrace work that you love, whilst being appreciated and seen for who you are and what you bring to our team. Your health and wellbeing matters. You’ll find approachable and supportive leaders who help you grow and achieve, your way.

Work with kind, talented people who are passionate about primary health.

We know that so much of how you feel at work depends on the colleagues around you. At SWSPHN, you’ll belong to a team of incredibly good, supportive and passionate people who get stuck in and make a difference, together.

Are you ready to be part of something bigger?

Join SWSPHN and build a healthy career that works for you.

To apply, please submit your resume and cover letter. To find out more, contact Dee Toscano on 02 4632 3067.

Contract until May 2025 with possible extension dependant on funding.

Pay less tax with salary packaging up to $18,550 plus get 12% super.

The communities we support are very diverse, and so are their healthcare needs. SWSPHN benefits greatly from a team that brings together many different perspectives and experiences, and we’re proud of our inclusive culture. We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people from all backgrounds.

Preferred applicants must have the right to work in Australia and will be subject to a Criminal Record Check.

A position description is attached.