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Support Worker

St Vincent de Paul Society NSW

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. 

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.  Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.  

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. 

  • SCHCADS Award hourly rates range from $36 - $39.60 + super + tax-free NFP salary packaging benefits
  • 52 hours per fortnight: rotating roster: please see role requirements for pattern of hours. 
  • Part-time Maximum-term contract until 30 June 2026 (in line with current funding)


In this diverse and rewarding role you will provide vital support to women and families experiencing crisis/homelessness. You will be joining a supportive and inclusive environment for both our clients and employees. We value teamwork, collaboration, and continuous learning to ensure the highest level of care and support for our clients.


  • Provide a variety of supports to clients and work in cooperation with the case management division in a way that is consistent with a client’s case plan
  • Maintain daily records and assist in all aspects of providing accommodation services for clients to an established quality standard
  • Build good relationships and provide a safe and welcoming environment for clients who live at, or are accessing the service
  • Ensure that the established accommodation standards are adhered to including: room inspections & safety assessments
  • Responsible for managing the flow of clients and visitors in the building in a safe and responsible manner as set out in service procedure.


  • Must be able to work the below rotating roster: Week 1:  Monday 8pm-4.30am, Tuesday 8am-12pm, Wednesday 8am-12pm, Thursday 8am-4.30pm, Sunday 4pm-8pm
     Week 2:  Monday 8pm-4.30am, Tuesday 8am-12pm, Wednesday 8am-12pm, Thursday 8am-4.30pm 
  • The St Vincent de Paul Society considers being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW).
  • Appropriate Certificate or equivalent experience or currently undertaking tertiary study, in a related field.
  • Ability to use sound judgement, maintain confidentiality & act appropriately in crisis/emergency situations.
  • Demonstrated customer service & problem solving skills.
  • Excellent written & oral communication skills
  • Ability & confidence to work and make decisions independently
  • High levels of empathy and ability to build rapport with clients
  • NSW driver licence.


If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.

If you have questions about this role, or require an easy read Position Description, please email [email protected], using the subject line: Support Worker enquiry via EthicalJobs.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

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