• Full‑time
• Fitzroy, VIC
• SCHADS Level 6–7 (depending on experience)

St Mary’s House of Welcome is a Specialist Access Point supporting people experiencing homelessness in the heart of Melbourne. Guided by Catholic Social Teaching and strong values of dignity, welcome and justice, we provide practical support, connection and hope to people experiencing disadvantage.

We are seeking an experienced Manager, Community Services to lead our community‑based services and teams.

About the Role

Reporting to the CEO, you will provide strategic and operational leadership across SMHOW’s community programs. You will ensure services are high‑quality, trauma‑informed, culturally safe and aligned with funding requirements, while fostering a supportive and values‑driven team culture. You will also build strong partnerships and drive continuous improvement to enhance outcomes for service users.

Key Responsibilities

• Lead planning, delivery, evaluation and improvement of community services
• Provide effective leadership, supervision and development of staff
• Ensure quality, compliance, risk management and funding accountability
• Manage program budgets and resources in collaboration with the CEO
• Build strong sector partnerships and represent SMHOW in community forums

About You

Essential

• Tertiary qualifications in social work, community development, human services or similar
• Experience managing community or social service programs
• Strong people‑leadership and supervision skills
• Commitment to trauma‑informed, culturally safe, strengths‑based practice
• Understanding of homelessness, mental health and structural disadvantage
• Experience with reporting, quality frameworks and funding requirements
• Evidence of leadership training and ongoing professional development

Desirable

• Experience in homelessness, mental health, community meals or place‑based services
• Familiarity with SCHADS Award and workforce planning
• Experience in values‑driven or faith‑based organisations

What We Offer

• Purpose‑driven leadership role with real community impact
• Supportive, inclusive and values‑aligned workplace
• Professional development opportunities

Requirements: National Police Check, Working with Children Check

St Mary’s House of Welcome is an inclusive employer and encourages applications from people with lived experience, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

next steps

To submit your application, please click 'Apply Now' by the closing date.

Enquiries to John Fogarty, CEO via email at [email protected] using the subject line: Manager - Community Services enquiry via EthicalJobs.