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Financial Counsellor

South East Community Links

For over 50 years South East Community Links (SECL) has served the community in one Australia’s most diverse and multicultural regions. Our aim is to promote social and financial inclusion for people with the belief that ‘Every person counts, Every system fair’.

We have an engaged, committed and respected team of approximately 60 staff and 100 volunteers/students, and believe our people are our greatest asset. Across a diverse multi-disciplinary team, we offer meaningful support and solutions including:

  • Financial wellbeing and counselling to get money back on track

  • Youth education, employment, housing, and social participation

  • Family violence services ensuring women, children and families are safe

  • Housing and homelessness support

  • Settlement to support newly arrived refugees and migrants

  • Employment for people from CALD communities

  • Emergency relief for people in crisis

  • Community development to build capacity and inclusion

What’s in it for you?

  • Join a leading community services organisation; trusted, respected, and valued by the community

  • Use your extensive skills and experience to have a material impact

  • Have fun with a passionate workforce that is diverse and inclusive

  • Contribute to a team that strongly believes in advocacy and social change

  • Join an organisation that values and invests in professional development

  • Full time, fixed term with salary packaging benefits & bonus annual leave

Job Details

Title: Financial Counsellor

Terms of Employment: Full time, Fixed Term until 30 June 2023

Hours: 5 days a week

Reporting to: Kay Dilger, Head of Financial Wellbeing

Position supervises: Students and Volunteers (on occasion)

Location: 186 Forster St East, Dandenong, 5 Osborne Avenue, Springvale and travel across City of Greater Dandenong and City of Casey as required.

Award Classification: Employment in accordance with the SCHADS Award Level 4 - 5 (dependent on qualifications and experience).

The total salary package includes 10.5% super and salary packaging (while allowed under tax law and without incurring any Fringe Benefit tax liability). A probationary period of six months applies to this position. The incumbent will be required to support SECL policies and procedures.

About the role and how you’ll fit into the bigger picture

The Financial Counsellor role is located within the Financial Wellbeing team, consisting of paid staff, students and volunteers. The Financial Wellbeing team supports people in our diverse community who are experiencing financial hardship and barriers to navigating financial systems. Financial Counsellors work with community members to resolve financial difficulty and set financial goals through information, support, advocacy and referral while working with people towards financial stability and inclusion.

Your Day-to-Day Duties

  • Completion of comprehensive assessments and financial counselling case work, utilising holistic, person centred and evidence-based service delivery frameworks while advocating for positive change.

  • Supporting stakeholder relationships and working collaboratively for the benefit of the community we work with.

  • Applying a disciplined approach to data entry in line with SECL guidelines and ensuring privacy and confidentiality compliance.

  • Facilitating a culturally safe and innovative work environment that values diversity and inclusion.

  • Actively supporting the Financial Wellbeing Team to achieve strategic objectives established for the organisation, inclusive of, identifying and reporting emerging trends and unmet needs within front line service delivery.

  • Contribute to the achievement of SECL's Strategic Plan through organisational participation, enthusiasm for change projects and active support for service integration across programs and teams.

‘Does this sound like you?’ (Key Selection Criteria)

  • Hold (or be currently completing) the Diploma Financial Counselling and be a member of Financial Counselling Victoria (FCVic).

  • Demonstrated interpersonal skills with the ability to establish and maintain effective working relationships with a diverse range of people and professionals.

  • Knowledge of contemporary practice frameworks and micro skills and a strong commitment to working in an integrated way with diverse communities.

  • Broad contemporary knowledge of relevant services and systems that support vulnerable people, multicultural communities, family violence victim/survivors and promote social and financial inclusion.

  • MARAM training and Current IT skills in using Outlook, Word and Microsoft OneDrive desirable.

Safety Screening checks required prior to commencement of employment

For the successful candidate safety screening checks will be required prior to commencement of employment including a national police record check, valid Working with Children Check and a valid copy of COVID19 vaccination status.

If you have any questions, please contact Kay Dilger, Head of Financial Wellbeing: [email protected] using the subject line: Financial Counsellor enquiry via EthicalJobs.

How to apply

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