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Quality and Compliance Manager


Samarinda is a leading and well respected not-for-profit organisation based in Melbourne. We provide a range of services which include; Residential Aged Care, Home Care, NDIS, Day Respite, Delivered Meals, Social Support and our Ashy Op Shop. Our vision is that every local individual and family deserves to remain connected, engaged and valued in the community they know and love.


Are you passionate about quality and compliance? Do you have related industry experience? If so, then this role is for you. A rare and rewarding opportunity is available for a suitably qualified and experienced senior manager to lead and influence quality and compliance at Samarinda. Reporting to the CEO and part of the executive management team, this is both a ‘hands on’ operational and strategic role.

Key responsibilities (include but not limited to);

  • Setting, leading and implementing the quality, compliance and OH&S strategic direction, systems and processes for the organisation.
  • Providing expert advice on quality, compliance and OH&S matters to managers, staff and all stakeholders.
  • Developing and ensuring a culture that promotes quality and safety.
  • Reviewing and maintaining compliance and overseeing and conducting audits and assessments.
  • Working closely with managers to ensure audit actions identified are implemented.
  • Ensuring that all policies and procedures are in place, relevant, updated, document controlled, and consistent throughout the organisation and reviewed in accordance with requirements.
  • Ongoing management and ensuring compliance with respect to residential and community accreditation requirements.

ABOUT YOU: The Essentials...

As our new Quality and Compliance Manager you will need to have the following;

  • Relevant management experience leading and implementing quality, risk and policy frameworks in the aged care, health or community care sectors.
  • Relevant tertiary qualification (quality, health, community services or a similar area).
  • Lead auditor qualifications or Quality Aged Care Assessor qualifications (highly desirable)
  • Certificate IV in Training and Assessment (highly desirable).
  • Demonstrated ability to provide strategic guidance and advice on matters relating to quality, compliance, risk management and training.
  • Extensive understanding of, and experience implementing Aged Care Quality Standards (Residential, Home Care, CHSP and NDIS Practices Standard).
  • Experience in evaluating workplace practices against accreditation standards, quality systems and organisational policies and procedures.
  • Demonstrated experience leading continuous quality improvement.
  • Ability to provide support and advice in all matters relating to Quality System requirements.
  • Have a hands on approach and attitude.
  • Strong interpersonal skills with ability to effectively assess a situation and respond appropriately.
  • Strong leadership and influencing skills with ability to develop, lead and support a small team.
  • Desire to make a real difference and work within the values of Samarinda.


  • Opportunity to work for a well regarded NFP that genuinely cares and is making an impact.
  • We offer a place where you know you are contributing to helping others.
  • Passionate, supportive and committed team environment.
  • Comprehensive onboarding, induction, and learning and development program.
  • Salary packaging options available for permanent employees to reduce amount of tax you pay.
  • Health and wellbeing programs (including EAP and immunisation).
  • Staff reward and recognition program.
  • Refer a friend recruitment incentives.


Tick all the boxes? Then apply now! Shortlisting for this position will commence immediately and only shortlisted candidates will be contacted. Previous applicants need not apply.

If you would like more information please contact the Human Resources Manager on 0478 398 971. For further information about Samarinda visit www.samarinda.org.au.

Samarinda has a duty of care for all our people and to work at Samarinda you will be required to supply proof of work rights, undergo relevant screening and assessment, National Police Check, NDIS Worker Screening Check and a Working with Children Check (as applicable). You will also be required as a condition of your employment to comply with mandatory vaccination requirements for aged care and community care.

How to apply

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