Job Summary
- Applications close:
- Job posted on: 24th Apr 2024
- Melbourne > West Melbourne
Refuge Victoria is a not-for-profit Specialist Family Violence Organisation that provides refuge accommodation to people escaping family violence. We have been responding to family violence and changing people’s stories for over 40 years. Refuge Victoria is the largest provider of refuge accommodation in Victoria with three core and cluster refuges, 15 refuge properties and nominating rights to approx. 35 Transitional Houses.
Refuge Victoria supports families experiencing homelessness from family violence, providing refuge and crisis accommodation, risk assessment and case management support and outreach case management support to clients in transitional properties and/or private rental.
At Refuge Victoria, we celebrate diversity in ethnicity, social experience, genders, sexual orientation, cultural and linguistic backgrounds, religious beliefs, ages and abilities and welcome talent from all backgrounds. We strongly encourage members from the priority population to apply for this position.
The "Refuge to Recovery” program commenced at Refuge Victoria in mid-2023. The program was developed to specifically address the service barriers experienced by LGBTIQA+ victim survivors as well as to improve outcomes for the community. While some of the barriers to support services for victim survivors can be overcome through improved LGBTIQA+ cultural competence, including training and intersectional awareness, many LGBTIQA+ people will not choose or trust mainstream services.
The "Refuge to Recovery” program is an LGBTIQA+ led program within a mainstream service, that provides a specialist refuge response to LGBTIQA+ victim survivors in partnership with queer controlled organisations. The specialist refuge response is the first of its kind in Australia and has already achieved great outcomes for clients who have come through the program.
Refuge Victoria is seeking an LGBTIQ+ Case Manager to join our team on a full time basis. Working as part of a dynamic team the Case Manager has the primary responsibility to manage and deliver services for people who are experiencing family violence and are accessing Refuge Victoria's LGBTIQA+ Refuge to Recovery program.
You will hold a case load and be responsible for the delivery of case management support including completing intake, comprehensive risk assessment and safety plans using the MARAM, needs assessments, case plans and reviews, exit plans, advocacy and the coordination of clients into Refuge Victoria accommodation and services.
You will develop working relationships with key agencies including DFFH, community agencies, Child Protection as well as LGBTIQA+ specific organisations such as Thorne Harbour Health and Rainbow Door etc. You will attend meetings with these organisations who are supporting client case plans, in order to contribute to, document and minute take these meetings.
The role also includes the provision of advocacy and support for clients linking to community-based services including justice and legal, housing, health and wellbeing including mental health, cultural, employment and education, financial, access to material aid and court support to meet immediate needs.
The role will be rostered for one afternoon shift per week, to promote opportunities for engaging with clients and provide support to other staff working out of hours.
Additionally, the successful candidate will have:
Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence. This role also offers:
Click 'Apply Now' to submit a cover letter (optional) and resume addressing your experience against the responsibilities listed in this advertisement.
The successful applicant will need to undertake a national police check, referee checks, be fully vaccinated for Covid-19 and have a Working with Children Check.