• Part-time position (25–30 hours per week). Contract position can be discussed.
• Core roster of 5:30pm–10:30pm across 4–5 evenings each week including Saturdays. Some flexibility is negotiable, let's talk.
• Combination of office-based administration and active venue operations.

About Qtopia Sydney

Located on Gadigal land at Taylor Square in Darlinghurst’s iconic old police station, Qtopia Sydney relies on the support of the community and our volunteers to preserve stories, celebrate diversity and create welcoming spaces for all. We do this through exhibitions, performance, education and community activities.

Position Summary

The Venue & Facilities Coordinator is responsible for the safe, professional and efficient operation of Qtopia Sydney’s venues and exhibition spaces. This role is the primary operational contact after business hours and supports performers, artists, audiences, volunteers, venue hirers and staff to ensure every event is delivered to the highest standard. This hands-on role combines venue supervision, lighting and sound (AV) technical knowledge and systems maintenance, artist liaison, event management, volunteer supervision, building security and workplace health and safety.

The successful candidate will be highly organised, proactive, customer-focused and comfortable working independently.

Key Responsibilities

Venues, Event and Facilities Operations:

• Ensure the efficient, safe and secure operation of venues and exhibition spaces.
• Prepare venues for performances, exhibitions, functions and community events.
• Conduct opening and closing procedures.
• Complete venue inspections and operational checklists.
• Manage room layouts, furniture setup and pack-down.
• Ensure all spaces are presented to a professional standard throughout each shift.
• Operate venue in accordance with legislation and Qtopia Sydney policies and procedures (current RSA Certificate required, training can be provided).

Administration:

• Perform evening operational administration tasks.
• Manage Front of House functions including ticket processes and enquiries
• Assist with implementing new operational policies and procedures, including pre-bump-in technical checks.
• Complete shift reports and operational documentation.
• Maintain maintenance logs, incident reports and operational records.
• Undertake additional administrative duties as directed by management.

Artist & Hirer Liaison:

• Act as the primary operational contact for artists, presenters and venue hirers during evening operations.
• Conduct venue walkthroughs.
• Coordinate pre-bump-in meetings.
• Liaise with artists and production teams prior to performances to ensure all technical and operational requirements have been received.
• Provide venue and building inductions.
• Support artists throughout bump-in, performances and bump-out.
• Foster positive relationships while ensuring compliance with venue policies.

Technical Support:

• Take the lead on all things tech in all venues and provide technical (AV, lighting and sound) training support across all venues as required.
• Assist visiting production teams with venue technical systems.
• Report technical issues promptly and coordinate maintenance where necessary.

Volunteer Supervision:

• Support volunteers during evening operations.
• Promote a welcoming, inclusive and collaborative team environment. 

Skills & Experience

Essential:

• Previous experience in venue, theatre, events or facilities operations.
• Experience within arts, theatre, cultural or community organisations.
• Technical theatre or live event experience.
• Excellent organisational and time management abilities.
• Ability to work independently and solve operational issues.
• Comfortable working evening and weekend shifts.
• Intermediate computer skills including Microsoft Office and booking systems.
• Current NSW Responsible Service of Alcohol (RSA) Certificate or willingness to obtain.
• Current First Aid Certificate, or willingness to obtain.
• Ability to undertake light manual handling and venue setup duties.

Desirable:

• Fire Warden training.
• Understanding of WHS legislation and venue compliance.
• Experience supervising volunteers or casual staff.

Personal Attributes

The successful applicant will demonstrate:

• An approachable, friendly and customer focussed demeanour.
• Excellent attention to detail.
• Strong organisational skills.
• Initiative and problem-solving ability.
• Reliability and accountability.
• Commitment to exceptional visitor and artist experiences.
• Respect for Qtopia Sydney's values and mission.

Working Conditions

• Part-time position (25–30 hours per week). Contract position can be discussed.
• Core roster of 5:30pm–10:30pm across 4–5 evenings each week including Saturdays. Some flexibility is negotiable.
• Combination of office-based administration and active venue operations.

Why Join Qtopia Sydney?

This is an opportunity to be part our passionate and committed team, delivering vital community, education, entertainment and storytelling opportunities. You will play a vital role in ensuring our venues, exhibitions and community spaces operate safely, professionally and inclusively while supporting artists, audiences and community groups.

Qtopia Sydney is committed to creating an inclusive workplace that reflects the diversity of the communities we serve and welcomes applications from people of all backgrounds, identities and experiences.

Submit your CV and Cover letter outlining your experience via the "Apply Now" button.