Parkville Youth Mental Health and Wellbeing Service (PYMHWS) 

Play a crucial role in enhancing the care and support provided to families of young people through your personal lived experiences.   

• Join Victoria’s newest Public Mental Health Service dedicated to youth 

• Ongoing - Part-time role - Parkville based 
• Salary Packaging - Employee Assistance Program 

About Us

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges.  

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning. 

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.   

About the Role

The Family Peer Worker will offer support to families, carers, supporters and kin (families) of young people accessing care within the Pathways Care program at Parkville Youth Mental Health & Wellbeing Service. The Family Peer Worker will play a crucial role in enhancing the care and support provided to the families of young people by offering a unique perspective based on their personal lived experiences.

This role requires lived experience of supporting a young family member or significant other, through public mental health services. The Family Peer Worker will provide emotional and social support through empathetic listening - this may be face-to-face, by telephone or using video conferencing platforms.

This position will focus on developing relationships that foster hope and optimism. The Family Peer Worker needs to be self-motivated and directed and demonstrate strong interpersonal skills to engage with a range of people.

By sharing their own lived experience of how they have overcome challenges in their own recovery journey, and navigated mental health services, the Family Peer Worker can support families to support their young people.

About You

Formal Qualifications: 

• A minimum of Cert IV or diploma level in health, welfare, community development, and/or adult education (or equivalent experience) is highly desired.

Essential: 

• A lived experience as the family, carer, supporter or kin of a young person accessing tertiary mental health services and ability to share experience in a recovery-focused way, in a variety of contexts.
• Knowledge of the Intentional Peer Support framework, and familiarity with using the IPS framework.
• Knowledge of the Victorian Department of Health Framework for Carer Peers.
• Well-developed interpersonal and communication skills.
• Passion and interest in the role of the family peer workforce within youth mental health.
• Ability to work collaboratively and effectively with young people, families, carers, supporters and kin.
• Must not have young person currently receiving services at Parkville Youth Mental Health and Wellbeing service.

Why Join PYMHWS?

• Be part of building a legacy for youth mental health in Victoria 

• Work alongside passionate, visionary leaders in a values-led organisation 

• Salary packaging options, up to $11,600 tax free earnings 

• 5 weeks annual leave plus monthly ADO for full time employees 

• Flexible working arrangements including remote work options where possible 

• Employee wellbeing focused, access to EAP 

• Fitness Passport membership 

• Flexible, inclusive, and supportive workplace culture 
• Opportunities for professional growth and development 

Ready to Make a Difference? Apply Now!

If you're looking to be part of something truly meaningful—we’d love to hear from you.

For a confidential discussion, contact Kate Day on 9966 9100.

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our People and Culture team if you’re contacted for an interview.

A position description is attached.