HousingFirst is an award-winning, independent, not-for-profit organisation leading the way in how community housing is designed, financed, built and managed. By developing innovative partnerships and investment opportunities, HousingFirst creates beautiful homes for residents who pay rent within their means, minimising financial stress and giving them opportunity to achieve a higher quality of life.

With 35 years of financial, property development, tenancy, asset management and community development experience, we are in an exciting growth phase with the significant planned expansion of our property portfolio.

The Position

The Community Engagement Officer supports the delivery of inclusive and meaningful engagement initiatives that strengthen renter connection, participation and overall satisfaction across HousingFirst communities. Working under the guidance of the Coordinator, Community Engagement, the role contributes to the planning and delivery of activities that foster a sense of belonging and support positive renter experiences.

Working closely with residents, site teams and community partners, the Community Engagement Officer helps build strong relationships at a local level and encourages renter participation in programs and initiatives. The role contributes to maintaining safe, inclusive and connected communities by supporting day to day engagement activities and identifying opportunities to enhance renter experience.

This role is paid in line with SCHADS 4.1 at $88,980.43 per annum plus superannuation and access to salary packaging.

Responsibilities

• Collaborate within the team by contributing to meetings, partnering with internal teams, sharing ideas to improve practices, and fostering a respectful team environment.
• Build and maintain positive relationships with residents and stakeholders by responding to enquiries and representing the organisation where required.
• Support the planning and delivery of engagement programs by coordinating logistics, assisting with events, capturing feedback, and identifying opportunities to improve participation.
• Maintain accurate records and supports engagement communications and reporting by preparing materials and managing and providing data.
• Contribute to an effective, collaborative and inclusive Community Engagement team.

As our ideal candidate you will have:

• Desire to be part of a values driven and community focussed organisation
• Relevant tertiary qualifications in community development, events management, property or a related field are highly regarded.
• Demonstrated experience supporting community engagement, participation, or community development activities within a community services, social housing, local government, or not-for-profit environment.
• Experience engaging directly with residents, community members, or stakeholders in face-to-face and community-based settings.
• Experience supporting the delivery of community programs, events, or consultations, including practical and logistical support.
• Demonstrated ability to maintain accurate records, collect participation data, and contribute information for reporting purposes.
• Flexible and adaptable, with a willingness to work across different locations, activities and community settings as required.

To be considered for this opportunity you must have full Australian working rights, A Victorian Drivers License, A National Police Check and a Victorian Working with Children’s Check will also be required for the preferred candidate.

To apply please provide your resume and a cover letter outlining how you meet these requirements by clicking on the Apply Now button.

If you have any questions around the role, please reach out to [email protected] using the subject line: Community Engagement Officer enquiry via EthicalJobs.

HousingFirst acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Aboriginal and
Torres Strait Islander cultures: and to Elders both past and present.

We are committed to the principles of social inclusion and aim to ensure that our workplaces, policies and services treat every person with respect and dignity, regardless of their gender identity, sexual orientation, ability, cultural background, ethnicity or religion.