• Sydney, hybrid – some NSW travel
• Part-time, 0.6 FTE
• 3-year fixed term to April 2029 

Help apartment communities across NSW cut their energy costs

OCN, the national peak body for strata, community title and company title owners and occupiers, is delivering a strata-focused community energy program under the NSW Community Energy Activation Program (CEAP), alongside delivery partner ZapCat.  

We're looking for a Community Engagement Officer to be the human face of the project – building trust with strata committees, owners corporations and residents, and guiding them from awareness through to action on energy-saving upgrades and government rebates. 

What you'll do 

• Plan and deliver outreach to strata committees, owners corporations and residents across metropolitan, regional and lower socio-economic NSW communities, including priority areas in Western Sydney, Newcastleand Wollongong/Shellharbour
• Coordinate and facilitate a program of webinars and town halls, and run communities of practice for peer learning and shared resources
• Work with ZapCat to explain energy technologies and NSW rebate programs – solar, batteries, EV charging, heat pumps and electrification – in plain English
• Provide independent guidance on strata legislation, by-laws and approval pathways
• Develop plain-English guides, templates, checklists and case studies
• Produce newsletters, website and social content, and support media activities
• Run consumer surveys and keep engagement data and reporting up to date 

What we're looking for 

Essential: 

• Demonstrated experience in community engagement and relationship management
• Experience in, or capacity to rapidly develop expertise in, strata legislation, governance and approval processes
• Strong written and oral communication skills, including digital content and reporting
• Experience facilitating webinars, workshops, forums or community events
• Strong organisational and project management skills
• Ability to communicate complex information in plain English
• Stakeholder management capability, including working with partners and community leaders
• Digital engagement and online community management skills
• Willingness to travel within NSW 

Desirable: 

• Experience working with strata, community housing or local government
• Knowledge of strata governance and owners corporation decision-making
• Knowledge of energy efficiency, electrification or renewable energy, particularly in multi-unit dwellings
• Familiarity with NSW Government energy rebates and incentive programs
• Experience engaging culturally and linguistically diverse, lower socio-economic or regional communities
• Lived or professional experience of strata living
• Current driver’s licence and vehicle 

The details 

• Part-time, 0.6 FTE (approximately 22.5 hours per week)
• Three-year fixed term to 30 April 2029, aligned to the grant
• Sydney-based, hybrid, with some travel within NSW
• Indicative rate $45 per hour (employee); contractor arrangements also considered 

How to apply 

Submit your resume and a short cover letter outlining your relevant experience via the "Apply Now" button.

If a suitable candidate is found sooner, we will remove the advertisement, so please submit at your earliest convenience.