• Defined Term contract – End 30 June 2026, full-time hours. SCHADS 3.1 $39.42
• Full, permanent Australian work rights - required
• Join our team in the HASI Program, Central Coast South area

New Horizons is looking for a dedicated Aboriginal Community Support Worker to join our team within the Housing & Accommodation Support Initiative (HASI) Program in the Central Coast South area. This is an identified position under Section 14 of the Anti-Discrimination Act 1977 (NSW), and we strongly encourage applications from Aboriginal and Torres Strait Islander people.

If you're looking for somewhere to pursue your passion and make a significant difference within your community by ensuring culturally safe and responsive support, this is the role for you.

About us

With over 55 years of experience, New Horizons is a leading provider of disability, aged care, and community support services, committed to empowering individuals to live their best lives.

Why work with us

Above award pay and great benefits.

Your work matters. And so does your pay. At New Horizons, enjoy above-award pay, penalty rates, and salary packaging options that can increase your take home pay by up to $15,900 Plus, get access to novated leasing, paid parental leave, and for full-time employees, RDOs.

Grow with us

Did you know our CEO Luke Buckley started out as a support worker with us, 15 years ago? That’s proof your career can go anywhere here. We invest in your future with ongoing training and mentoring, clear career advancement pathways, opportunities to specialise in aged care and disability support, and a rewards and recognition program that celebrates your wins.

Perks for your wellbeing

On top of meaningful work, you’ll enjoy extras like Fitness Passport and our confidential Employee Assistance Program, giving you access to fitness, counselling, and wellbeing support when you need it.

Work your way

At New Horizons, you’ll get flexible scheduling and work arrangements that support a healthy work-life balance. You can also purchase extra annual leave, and if you work 10 weekends a year, you’ll enjoy an additional week of leave on top.

A supportive community

Join a collaborative and respectful team, where diversity is celebrated and every individual is valued. Build meaningful relationships with clients and their families, fostering belonging and making a real difference in the community.

Strong leadership

At New Horizons, you’ll be backed by experienced leaders who put your success and well-being first. With tailored coaching and mentoring, you’ll have the support you need to grow and thrive.

About the role:

As Aboriginal Community Support Worker, you will collaborate with customers to develop individualised, person-centred support plans that incorporate their identified wellbeing needs, their strengths and their goals, with a strong focus on cultural safety and responsiveness.

Your responsibilities:

• Provide support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care.
• Support and encourage our customers to participate in activities of their choice, such as social, leisure, sporting, educational and employment activities.
• Keep customer records up to date daily using online systems and electronic databases.
• Develop and maintain strong, trusting relationships and networks with Aboriginal communities, Elders, community leaders, and both Indigenous-identified and non-identified stakeholders relevant to supporting Indigenous consumers. This includes acting as a key liaison to ensure our services are well-connected and responsive to community needs.
• Support customers to navigate the sector to access any additional service they may require, particularly culturally specific services.
• Seek out innovative ways to enhance the recovery journey and overall customer experience with New Horizons.

About you:

Beyond a positive, authentic, and inclusive personality that you bring to work every day, we are looking for someone who brings a deep understanding of Aboriginal cultures and communities. Your ability to connect authentically and provide culturally safe support will be key to empowering our customers.

We strongly encourage people with a lived experience of mental ill-health to apply for this position.

You'll also bring:

• Cultural Competence and Connection: A strong understanding of, and connection to, Aboriginal cultures and communities. This includes the ability to apply culturally appropriate practices and communication in your work.
• Building Cultural Safety: A commitment to actively contributing to and enhancing New Horizons' culturally safe service delivery for Aboriginal and Torres Strait Islander consumers. This involves advocating for their needs and helping to shape an environment where they feel respected and understood.
• A strong set of values that guides your work, incorporating our organisational values of passion, integrity & respect.
• Great computer skills with proven ability to use Microsoft Office and customer relationship management systems.
• Minimum Cert IV in Mental Health, Peer Work, or equivalent industry experience.

Pre-employment Checks:

• Current Police Check ( issued within the last 3 months)
• Current NSW Drivers License
• NDIS worker Check (or willingness to obtain)
• NSW WWCC (or willingness to obtain)

How to Apply:

To submit your application, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.

If you have any questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternative method of submitting your application, please email [email protected] using the subject line: Aboriginal Community Support Worker (Identified) - Central Coast enquiry via EthicalJobs.

IMPORTANT: New Horizons is an equal Opportunity Employer, and our people represent the community which we serve. We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

Please note that only candidates shortlisted for interview will be contacted.