• Casual
• Consumer Service Deliver Level 2 From $42.59 - $45.67 per hour (includes casual loading)
• 7 Day Rotating Roster including evening shifts
• Based at Head to Health Townsville

“Full citizenship for all people living with mental health issues in Australian society”

About the role

Townsville Head to Health (HTH), funded by Northern QLD PHN through the Australian Government’s PHN program, will be a front door for people over 18 to access mental health support. The centre assists people experiencing high levels of distress or suicidal crisis, by providing accessible community mental health supports.

The Wellbeing Coach will work within a multidisciplinary team to deliver a range of services to adults experiencing emotional distress, crises, mental ill health and/or addiction, and their families, support people and carers through a “no wrong door” approach. The Centre will provide a holistic approach to support, addressing a range of social, physical, and emotional needs informed by the Collaborative Recovery Model (CRM) and supported by best practice in evidence-based and evidence informed care.

What you will bring to the role:

• Excellent Computer literacy and written communication skills
• Professional resilience and an willingness to learn and participate in professional education and learning
• Have a commitment to promote and participate in a diverse and inclusive environment for all, staff, consumers, and carers.
• A strong desire to work with people to achieve their recovery goals
• The ability to work as part of a multidisciplinary health services team

Desirable:

• Minimum Certificate IV level qualifications in AOD, mental health or related field (or current enrolment)
• Lived experience of mental ill-health and/or AOD or personal experience in supporting someone who has experienced mental health and/or AOD issues and as such possess an understanding of the experience of recovery
• Experience working within a Social and Emotional Wellbeing framework.
• Experience of the public or private mental health system
• Demonstrated experience in facilitating groups, including the ability to prioritise different individual needs within a group
• An ability and willingness to purposefully use your own story to help others further their own understanding of recovery.

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

Mandatory role requirements

• Neami National will require, as part of our condition of employment, that all candidates applying for any position must be fully vaccinated for COVID-19 (have received three doses), (or have received two doses of an approved COVID-19 vaccine and have a scheduled appointment to receive their third dose)
• Candidates will be required to provide appropriate evidence of COVID-19 vaccination to Neami National
• National Criminal History Check (Police check) – disclosable outcomes considered
• Current Bluecard required before commencement of work
• Current Drivers licence
• Australian Working Rights

Incentives

• Diverse and inclusive organisation
• Induction and extensive Learning and Development Program
• Regular Practice Development sessions and coaching with your supervisor
• Salary Packaging program providing tax benefits available for living and entertainment expenses
• Employee Assistance Program (EAP) through Benestar

How to apply

The terms and conditions of the role are listed in the Position Description. 

A full Position Description is attached below.

If you have any further questions not addressed in the advertising words or Position Description, please contact Peta O’Neill, Senior Service Manager - Head to Health QLD & NSW on [email protected] using the subject line: Wellbeing Coach - Head to Health - Townsville enquiry via EthicalJobs.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences, and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.