For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Full-Time, Permanent Position
• Classification: SCHADS Level 6 with a salary range of $110,221 - $115,102 per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Hawthorn, VIC

About the role

The Youth Residential Recovery Service (YRRS) provides a therapeutic residential program for up to one year for 8 young people aged 16-25, who require support around their wellness and recovery from mental illness. We provide a nurturing, holistic, trauma informed, and recovery focussed living environment where they can develop and build their skills and strengths. YRRS aim to encourage positive individual growth and development for young people to improve their quality of life and broaden their opportunities. YRRS objective is to promote positive personal and social relationships for young people, including with their friends, families and their broader social networks and community through one-on-one support and group programs.

There is a strong focus on increasing the individual's resilience, self-determination, self-awareness, and sense of belonging. Support services are tailored to the individual needs of young people through flexibility, creativity, and innovative ideas. The service encourages and supports access to employment, training, and education to aid in the development, growth and confidence of the individual. YRRS offers a broad, creative approach to sourcing opportunities and supports in the community. The YRR team work collaboratively with individual young people and their co-residents in the planning and development of the service

The Service Manager is responsible for the overall management and development of the Program. The Service Manager will work collaboratively with partners to develop and improve the overall service response to consumers. The Manager will also undertake a key role in service development, including ongoing evaluation and review of service outcomes. The Service Manager works closely with the Senior Manager Operations to support the management and operation of the Program(s).

What you will bring to the role

• Formal tertiary qualification in a related field and/or experience working in a relevant setting.
• Demonstrated ability to motivate and empower team members through coaching and mentoring.
• Ability to establish respectful professional relationships that have clear boundaries with consumers, staff and partner organisations
• Strong emotional resilience including the ability to sit with discomfort, distress and people in crisis.
• Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines
• Experience working within program speciality
• Strong computer literacy and written communication skills
• Demonstrated capacity for calm, ethical decision-making under pressure in complex environments.
• Demonstrated self-awareness, reflective practice and openness to feedback and challenge.
• A valid Working with Children Check.
• A Valid Drivers License
• Current First Aid Certificate (or willingness to obtain upon commencement of role)
• Australian working rights

What will Neami offer

• Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave
• Optional monthly Accrued Day Off (ADO) for full-time staff
• 17.5% Annual Leave Loading
• Flexible work arrangements are available for maintaining your work-life balance
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner).

To apply for this position, please click the "Apply Now" button, then:

• Click the 'Apply' button where you will need to create a username and password
• Upload your resume and cover letter.

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Jamie Waring, Senior Manager Operations - [email protected] using the subject line: Service Manager - Youth Residential Recovery Service - Hawthorn enquiry via EthicalJobs.

If you have any technical issues when applying for this role, please email [email protected] for assistance.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.