For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Full Time, Maximum Term contract ending 30 June 2027 (parental leave cover)
• Classification: Senior Management Remuneration Level 1 with a salary range of: $146,224 - $175,232; per annum + Superannuation
• Salary packaging arrangements providing tax benefits for living and entertainment benefits, increasing take home pay
• Location: Burswood WA 6100, however remote or hybrid working arrangements within WA will be considered

About your new role

The Senior Manager Operations is accountable for the operational oversight and responsibility for our national portfolio of mental health step up / step down sub-acute residential services in metro and regional WA and metro QLD, including functions such as contract management and reporting, funder and core relationships management, resource management, program staffing and leadership; service implementation, quality, safety, practice and consumer experience, critical incident and complex case support, oncall management, team and staff development, governance, continuous improvement, portfolio growth and development and sector advocacy.

Neami holds a high standard of leadership and expects leaders to lead and maintain a positive culture, high quality services, and support and motivate high performing teams through effective coaching, mentoring and supervision. The role also involves regulatory & organisational compliance, service development and sector leadership. The role is responsible for elevating and strengthening lived and living experience, diversity & inclusion as well as quality cultural leadership and governance in everything we do.

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.

We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Further information about Neami National and our company Values https://www.neaminational.org.au/about/

What will Neami offer

• Generous leave entitlements including Gratis Leave and Wellness Leave
• Optional monthly Accrued Day Off (ADO)
• 17.5% Annual Leave Loading
• Flexible work arrangements are available for maintaining your work-life balance
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

What you will bring to the role

Refer to Position Description for Essential and Desirable Requirements.

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered

• Current Working with Children Check

• Australian working rights

• A valid driver's licence

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner).

To apply for this position, please click "Apply Now", then:

• Click the 'Apply' button where you will need to create a username and password
• Upload your resume and cover letter detailing your previous work experience, suitability for this role and how you would prefer to be contacted.

If you are excited about this role and have further questions or if you require any adjustments to participate in the recruitment process, please contact:

Nicole Jolly Director - Integrated Support - [email protected] using the subject line: Senior Manager, Operations - Integrated Support - Burswood enquiry via EthicalJobs

If you have any technical issues when applying for this role, please email [email protected] for assistance.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.