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Head of Communications

National Justice Project
  • NJP is offering an initial 12-month full-time role.
  • We offer a hybrid work situation with some flexible hours.
  • Access to Wellbeing package including an EAP and early finish on Friday.

who is the national justice project?

The National Justice Project is a human rights law firm that fearlessly fights to end discrimination.

Our mission is to fight for truth, justice and accountability by eradicating systemic discrimination. We do this through the power of strategic legal action, social justice education, fearless advocacy and collaborative partnerships.

We work to create systemic change and amplify the voices of communities harmed by government inaction, harm and discrimination.

about the role

Reports To:

The Senior Management team: CEO and the COO. Head of Communications is a key member of the Executive team. This role will also interact with the Board and Advisory Committee.

Primary Purpose:

This position collaborates respectfully with the Fundraising team, and supervises the small Communications team. This includes a full-time Digital and Social Media Specialist, contractors as needed and as budgeted, and volunteers.

You will lead the small Communications team and NJP communications, across all channels. You will create new opportunities, while managing our existing highly valued networks, build the National Justice Project's profile, reputation and visibility.

This role is to work with the CEO and COO to deliver the National Justice Project's media, branding, marketing and content production activities and projects.

This position is responsible for engaging with and strengthening our community of supporters to increase our profile, encourage donations, promote our campaigns and to secure greater impact in our work.

This is a role with real variety and impact across the organisation. You will have a direct influence on strategy and being involved with the delivery across a variety of areas, including but not limited to legal, projects and advocacy. It is a role that will make a positive difference to the lives of our clients and their communities.

key responsibilities

  • Communications Policies: act as the custodian of NJP’s Communications Policy, ensuring communications are produced in accordance with staff and client permissions, approval procedures, messaging guidelines and established culture.
  • Media Engagement: engage media on NJP’s work, clients and impact; provide media advice to NJP staff and clients; maintain and develop relationships with key media professionals; monitor for media reporting.
  • Project Communications: support the Projects and Partnerships team with marketing and communications expertise to ensure flagship projects (CopWatch; Call It Out, T4J), reach target communities and convert audiences to act.
  • Website Management: Maintain the NJP website and act as guardian of website integrity/structure, categorisation, and content guidelines; produce content for website news/blog; undertake SEO optimisation.
  • Data: Implement data-driven automated communications journeys and content, including supporter onboarding, nurturing surveying and reengagement.
  • Marketing Strategy: contribute to and implement NJP’s marketing strategy, including producing our Impact Report and suite of marketing publications.
  • Brand Management: act as the brand custodian to ensure consistency of the NJP brand identity and sub-brands (Call It Out; CopWatch).
  • Audience Engagement: deepen audience brand awareness and identification; inform supporters about NJP’s work, issues, and impact.
  • Content Production: oversee the development of brand content (including copywriting, annual/impact reports, video production and graphic design) across all communication channels, including website, social media (Canva), and EDM (Mailchimp).
  • Events: deliver online supporter engagement events; assist in delivering flagship events (LawHack) and deliver effective communications around all NJP stakeholder events.
  • Content Library: maintain a central and updated library of content, including photography, publication design files (InDesign), and brand toolkits & templates (Canva).

job specific skills

  • High level writing and editing skills.
  • Content production skills: copy, video, graphics, photography.
  • Strong understanding of political/advocacy communication.
  • Strategic and critical thinking.
  • Excellent skills in interpersonal communication and stakeholder management: communicates with influence, confidence and cultural respect.
  • Knowledge of media, political and civil society landscape.
  • Strong organisational skills: Ability to manage a broad range of projects and activities with limited resources and to tight deadlines.
  • Strong event management skills.
  • Excellent skills in software and platforms including: Microsoft Office, Mailchimp, Salesforce (or similar CRM), WordPress, Meltwater (or similar media tracker), Meta, Facebook, Instagram, Linkedin, Canva.

you will have

  • Tertiary qualification in Communications, Journalism, Marketing, or Business.
  • Minimum five years’ experience in leading successful teams (communications/fundraising/stakeholder relations), working with senior leadership and Boards on proactive and reactive media scenarios.
  • Cultural sensitivity and commitment to supporting social justice and human rights, with real respect and commitment to cultural diversity.

First Nations people and people with diverse cultural background and lived experience are strongly encouraged to apply.

For further information regarding the role, please see the Position Description attached.

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