• Join a growing not-for-profit organisation, with a healing informed and trauma aware perspective.
• Attractive salary + super, generous salary packaging benefits.
• Flexible contract terms with possible extensions, talk to us about your needs!

About Us

Marninwarntikura Women's Resource Centre (MWRC) supports Fitzroy Valley women & their families by encouraging safety and wellbeing, fostering leadership and financial independence. MWRC provides activities, advocacy, mentoring/support, and access to culturally respectful services.

To learn more about MWRC and the work we do, visit our website: mwrc.com.au.

About the job

This is an exciting time to join us as we expand our service delivery!

MWRC is proud to be working with DVConnect, Telstra Health, and Save the Children to deliver the 1800 RESPECT service on behalf of the Australian Government. 1800RESPECT is the national domestic, family and sexual violence counselling, information and support service. It provides free Confidential information, counselling and support service 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.

MWRC is seeking to appoint a suitably experienced Team Lead to its 1800 Respect team. Working as part of a multi-disciplinary team, this role will provide leadership to this national program. You will work flexibly and collaboratively to lead a team of specialist counsellors, alongside program partner teams to increase safety. You will be part of a group that works together to provide wrap-around support for persons experiencing family and domestic violence.

About You

You are purpose-driven with a demonstrated understanding of, and commitment to, the rights and interests of First Nations people, and the safety of women everywhere. You’re able to connect and enable others to connect. You’re an advocate for change who is flexible, open, and adaptable. You’re inquisitive, creative and a clear thinker. You are compassionate and listen deeply. You know your strengths and recognise your limitations. Working within a healing framework and trauma aware workplace, you are committed to decolonising your own approach and work practices.

About Your Work Experience

• You have a relevant tertiary degree with a minimum of 5yrs experience, that preferably includes one or more of the following areas:
• Social Work, Psychology, Counselling (holding a professional membership to ACA, PACFA, AHPRA or AASW)
• Extensive trauma counselling experience, including domestic, family, and sexual violence and/or workplace sexual harassment - telephone counselling advantageous.
• Demonstrated experience leading, managing and coaching line reports that enhances practice skills and professional knowledge.
• Highly developed interpersonal and communication skills.
• Solid IT skills, working across phone and on-line chat platforms.
• You and preferably have some experience supporting remote teams.

What does a typical day at MWRC look like for a Team Lead?

No two days are the same and this isn’t your usual telephone counselling role. The role is part of a close-knit multidisciplinary team delivering a person-centred service. In addition to providing leadership and support to the team, the role also requires you to work alongside professionals from partner organisations that deliver assistance in the areas of compliance, clinical governance, scheduling and training.

You’ll lead the identification of training/ education priorities and staff development programs. You might participate in quality reviews, clinical audits and community networks.

In line with our workforce development strategy, MWRC strongly encourages and supports Aboriginal and Torres Strait Islander applicants to apply.

A position description is attached.