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MND Education and Client Support Administration Officer

Motor Neurone Disease Association of Victoria

MND Victoria is dedicated to providing high quality services and support to people living with Motor Neurone Disease across Victoria and Tasmania.

Part of of the MND Education and Client Support Team, the Administration Officer will work collaboratively with the team to ensure the team delivers:

  • The best possible information, education and training to the MND Community.
  • Timely and professional client support activities such as registration and allocation of people diagnosed with MND accessing the service

We are looking for someone who has:

  • Brilliant IT and computer skills: exceptional literacy in office 365, data base administration, formatting of documents, mail chimp and survey monkey
  • A relevant qualification in information studies, health promotion, community development or business administration
  • Experience and/or an interest in setting up and working with remote technology
  • An interest in supporting people with a progressive neurological condition
  • A “can do” flexible approach to teamwork
  • Excellent communication skills – verbal and written
  • Fabulous organisational and administration skills

You will be joining a small team of 30 highly committed professionals in a rewarding and caring environment.

SERVICE CONTEXT

The focus of all MND Victoria’s Support Services activities is to support people living with MND in their own community or residence of choice; to ensure that the generic service systems of health, disability and aged care are able to meet the needs of people living with MND; that no person with MND has a high level of unmet needs. Support Services aims to act as an interface between people living with MND, the service system and service providers.

The four key MND Victoria Support Services are:

  1. MND Advisor and Support Coordinator Service: MND Advisors provide support to people living with MND to assist them to live as long as possible with the best quality of life possible.
  2. Education and Client Support Service: The Client Support and Education service provides comprehensive education and information support to people impacted by MND as well as being the first point of contact for new clients and processing new registrations
  3. Equipment Service: MND Victoria has developed an extensive range of assistive technology equipment, available free of charge to people with MND.
  4. MND Victoria’s work is supported by a network of volunteers. The dedicated assistance that volunteers provide underpins all MND Victoria’s activities.

This is a part-time (24 hours per week) position, based at Canterbury in Melbourne. Salary is between $72,000 to $77,000 (PRO RATA). Salary packaging available.

For a position statement, email Olivia at [email protected], using the subject line: MND Education and Client Support Administration Officer enquiry via EthicalJobs or telephone 9830 2122.

A position description is attached.

How to apply

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