• Part time 0.8 FTE (up to 30 hours per week) fixed term contact to 30 June 2027
• SCHADS Level 5

Position purpose

Be part of a motivated, committed Aged Care Team, reporting to the Senior Manager, Ageing & Disability Services. This position is responsible for providing specialist and intensive support to the care finder target population.

The care finder target population is people who are eligible for aged care services and have one or more reasons for requiring intensive support to:

• Interact with My Aged Care (either through the website, contact centre or face-to-face in Services Australia service centres) and access aged care services and/or
• Access other relevant supports in the community.

The intended outcomes of the care finder program are to:

• Improve outcomes for people in the care finder target population, including:
  • improved coordination of support when seeking to access aged care
  • improved understanding of aged care services and how to access them
  • improved openness and willingness to engage with the aged care system
  • increased care finder workforce capability to meet client needs
  • increased rates of access to aged care services and connections with other relevant supports
  • increased rates of staying connected to the services they need post service commencement
• Improve integration between the health, aged care and other systems at the local level within the context of the care finder program.

Selection Criteria:

Essential

Qualifications, Skills, Knowledge, Experience and Key Attributes

• Qualifications or extensive experiences in health, aged care, social services, or community development.
• Minimum of three years professional achievement in a similar role.
• Demonstrated understanding and commitment of the principles of person-centred and inclusive practice, incorporating cultural sensitivity, trauma-informed, and strength-based approach, to support Care Finder participants.
• Excellent communication, and interpersonal skills, with the ability to communicate in a variety of contexts to a wide range of audiences, including one on one, during group meetings, and via presentations to other support services.
• Proven ability to participate in shared complex client issues; to contribute and receive ideas, respond to suggestions and improvements, and work collegially with a team.
• Proficient use of computer applications (Office 365) and databases, with the ability to create and store records consistent with the Australian Privacy Principles and produce accurate and timely report.
• Demonstrated time management skills, with the initiative and flexibility to adapt and change in an ever-evolving environment· Ability to perform with a high level of autonomy while being an active contributor to achievement of team and program outcomes.
• Willingness to travel long distance and at times, requiring overnight stays·
• Comprehensive knowledge and understanding of the ageing experiences and the impact of social determinants of health on older persons.
• A strong understanding of community development models, especially Asset-Based Community Development.
• Knowledge of Australian health system, My Aged Care, and aged care reforms.

Desirable:

• Lived experience within LGBTIQA+ communities will be highly regarded

Additional requirements:

• Right to work in Australia
• Proof of annual Influenza vaccination, COVID-19 vaccinations as directed by relevant health authorities
• Current Police Check
• ACT Working with Vulnerable People (WWVP) Check
• Full unrestricted Drivers Licence
• First Aid & CPR certification

If you would like to discuss the role, please contact Petrea Messent, Senior Manager Ageing and Disability Services (02) 6257 2855.

A position description is attached.