Are you passionate about mental health reform and ensuring people’s voices are heard for systemic change? Do you have experience working in an administrative setting and working within a diverse team? Do you have a knack for organisation and efficiency? Do you have an eye for detail? Is initiative your middle name?

If you answered ‘yes!’, then we are looking for you! Mental Health Carers NSW are seeking a full time Administration Officer.

The primary objective of this role is to support MHCN by providing a consistent and high level of administrative support across the organisation. The role includes coordinating the functioning of MHCN’s office operations when working in the office, from home and other locations as required, and providing support to the other managers and teams at MHCN with administrative and project-based tasks, where needed.

This role reports to the CEO for HR management (in liaison with the Operations Manager at times), and the Operations Manager for work, task allocation and supervision (in liaison with the CEO as needed).

This role has no staff who report to it, although the role may be responsible for overseeing administrative or project volunteers, as needed.

What we are looking for:

1. 1 – 2 years of professional work experience in administration, across a range of teams or projects.
2. Strong written and verbal communication skills, including drafting and sending correspondence, handling inquiries, and delivering high-quality customer service.
3. Exceptional attention to detail and the ability to exercise initiative.
4. Experience working both independently and as part of a team, including collaborating on work tasks or projects with colleagues or stakeholders.
5. Capacity to manage multiple tasks, meet deadlines, and prioritise competing demands in a high-pressure environment.
6. Proficiency with office software e.g., Microsoft Suite (Word, Excel, PowerPoint, Outlook, and Teams) and other relevant programs e.g. Employment Hero, ZOOM, Survey Monkey, Mailchimp, Doodle Poll, Buffer, Link Tree, etc.

Benefits of working with MHCN

• A full-time position and a competitive salary - Social, Community, Home Care & Disability Services Award Level 3 Pay Point 1 – Pay Point 4, plus super and the option of salary packaging to increase take home pay.
• Additional days-off, above the Award leave (between Christmas and New Year's Day).
• Flexible working arrangements such as flexible start and finish times and working from home options.
• A workplace wellbeing program including membership of Uprise, Employee Assistance Program (EAP) services.
• A workplace Reward and Recognition Program, including certificates, gift cards, and team lunches and activities.
• Work for a peak-body organisation with a systemic approach to raising the voice of mental health carers to create change.
• Opportunity to work at a modern workspace shared by two like-minded community managed organisations in a CBD location.
• Welcoming and inclusive culture encouraging diversity and equal opportunity.

MHCN is an equal opportunity employer and encourages applications from all qualified applicants. MHCN strongly encourages applications from people with diverse backgrounds including First Nations people, LGBTQIA+ people, culturally and linguistically diverse people, people living with disabilities and people with a lived experience of or caring for someone living with a mental health condition and/or psychosocial disability.

MHCN encourages applicants to request reasonable adjustments to facilitate the recruitment process. MHCN will consider reasonable adjustments requests to facilitate employment for the right candidate.

For further information or discussion, please contact Laura Knight, Operations Manager: [email protected] using the subject line: Administration Officer enquiry via EthicalJobs or 02 9332 0777.

Interested?

Please read the application instructions below, and send your completed application (cover letter, resume, and responses to the selection criteria found on in PD in the Recruitment Kit attached) to Laura Knight, MHCN’s Operations Manager via the Apply Now link below or contact 02 9332 0777.