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Western Reconnect Case Manager / Community Development

Melbourne City Mission


  • Join our passionate Western Reconnect team to make a difference in young people's lives
  • Be part of an engaging team that thrives on challenges
  • 2 days Part-Time role
  • Salary packaging benefits available

About the organisation

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

Find out more about us!

About the program

Western Reconnect is a prevention and early intervention program that provides support for 3 months with family mediation, counselling and case management support to young people aged 12 to 18 years who are at risk of becoming homeless and their families. The program aims to support young people to stabilise and improve their housing situation and improve their level of engagement with family, education, training employment and their local community. The program services the local government areas (LGA) of Brimbank, Maribyrnong and Moonee Valley.

About the role

The Case Manager/Community Development role is based in the Western Metro Melbourne area and provides case management support to young people who are at risk of becoming homeless. The role involves community development and working alongside the young person to support them identify their own goals and to stabilise their housing situation.

Key duties of the role include:

  • To manage a small caseload of clients using innovative and effective case work practice
  • Support, develop and facilitate community development initiatives.
  • Provide comprehensive support for young people and their families, within the Western Reconnect framework.
  • Provide effective early intervention strategies for “at risk” young people and their families, in conjunction with the Western Reconnect team, partners and service providers.
  • Plan, deliver and co-facilitate group work initiatives.
  • Complete regular reporting, data collection, and record keeping.

Skills and experience


  • Bachelor of Youth Work, Social Work, or a related discipline.
  • Significant experience in working with and providing casework to young people and their families, particularly within the context of early intervention and youth homelessness.
  • An understanding and experience with the youth homelessness sector and/or mainstream services, including knowledge of patterns, trends and systemic issues.
  • An understanding of key issues as it relates to youth homelessness and family breakdown.
  • Demonstrated ability to work collaboratively with other organisations in the education and welfare sectors, in formal and informal partnerships, to achieve client outcomes.
  • Extensive knowledge of casework principles.
  • Demonstrated capacity to deliver group work initiatives.
  • An understanding of the requirements for ensuring child safety.
  • Victorian Drivers Licence, and the right to work in Australia.

Download a position description for the full duties and key selection criteria.

How to Apply

For more information, including a position description, closing date and how to apply, please click “Apply Now” to be redirected to our website.

For more details or assistance with application submission please email: recruitment@mcm.org.au, using the subject line: Western Reconnect Case Manager / Community Development enquiry via EthicalJobs.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please email recruitment@mcm.org.au.

How to apply

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