The Communications and Project Officer supports the planning, coordination, implementation, communication, and evaluation of projects and initiatives that strengthen responses to family and domestic violence (FDV). The role also leads and supports communication activities that increase awareness and understanding of family and domestic violence, amplify the organisation's mission and impact, and promote the importance of coordinated, evidence-informed responses to FDV. Please see the attached job description for more details.

Key Responsibilities

• Coordinate and support the delivery of FDV projects and initiatives, including data and information systems to improve service coordination and outcomes.
• Support technology-enabled solutions that enhance safety and service coordination for people experiencing family and domestic violence.
• Assist with project planning, implementation, timelines, reporting requirements, and project governance processes.
• Monitor project progress and maintain accurate project documentation, records, and reporting.
• Support continuous improvement activities, evaluation processes, and data-informed decision-making.
• Develop and implement communication strategies and activities that support project outcomes and organisational priorities.
• Prepare, review, and distribute a range of communication materials, including reports, newsletters, fact sheets, presentations, website content, social media content, and stakeholder updates.
• Coordinate communication and engagement activities to increase awareness of projects, services, and initiatives.
• Develop and maintain effective working relationships with internal and external stakeholders.
• Consult and collaborate with government agencies, community organisations, service providers, and partner organisations.
• Facilitate stakeholder engagement through workshops, meetings, training sessions, and community engagement activities.
• Ensure communications are culturally safe, inclusive, trauma-informed, and accessible to diverse audiences.
• Support media, public relations, and promotional activities as required.
• Ensure compliance with organisational policies, funding agreements, branding requirements, privacy legislation, and confidentiality obligations.

About Us

The Lucy Saw Centre Association Inc. provides crisis accommodation, advocacy, and holistic support services for women and their children impacted by family and domestic violence. Its purpose is to enhance safety, wellbeing, and recovery for victim-survivors by delivering trauma-informed, culturally safe, and client-centred services. The organisation works to reduce the impacts of violence, support long-term recovery, and strengthen coordinated responses across the community, government, and non-government sectors.

Our operating frameworks are:

• family/domestic violence informed.
• child centered.
• trauma informed.
• response based.
• strengths based.
• culturally sensitive.
• client focused.

Selection Criteria

Essential

• Demonstrated understanding of the family and domestic violence (FDV) sector, social services sector, and/or community services environment.
• Experience in project coordination and communications, including providing project and administrative support to initiatives of varying complexity.
• Demonstrated experience developing and delivering communication materials for a range of audiences, including reports, newsletters, presentations, promotional content, stakeholder communications, and digital communications.
• Strong stakeholder engagement skills, with the ability to build and maintain effective relationships with lived experience experts, operational teams, senior leadership, government agencies, community organisations, and sector partners.
• Experience enhancing data management and reporting processes to support project delivery, performance monitoring, evaluation, and informed decision-making.
• Experience providing high-quality administrative support, including meeting coordination, agenda preparation, minute-taking, record management, and document control.
• Well-developed interpersonal, verbal, and written communication skills, with the ability to tailor information to diverse audiences.
• Strong computer literacy and proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, Outlook, and digital collaboration platforms, as well as Design programs such as Canva and file management systems like Sharepoint.

Desirable

• Qualification in communications, public relations, community services, social work, project management, public health, marketing, or a related discipline.
• Experience managing website content, social media platforms, stakeholder engagement activities, or community awareness campaigns.
• Knowledge of culturally safe, trauma-informed, and inclusive communication and engagement practices.

REQUIREMENTS

• National Police Clearance.
• Working with Children Check.

Please note, due to the nature of our work we are only seeking female applicants.

If you're interested in applying, please click 'Apply Now' by the closing date.

A job description is attached.