Reports to: CEO 

Internal Liaisons: Members of the executive team, administrative staff, teachers (NHACE award tutors), and volunteers. 

External Liaisons: Students, ACFE, community organisations, relevant agencies, and government departments

Overall responsibilities

• To manage the ACFE pre-accredited program, upholding the requirements of the contract and providing a diverse range of short course programs relevant to the local community.  

Key performance indicators

• Coordinate, plan, and implement the delivery of pre-accredited programs and short course activities.
• Development, implementation, and monitoring of the ACFE Delivery Plan and delivery of contracted hours.
• Ensure that ACFE program guidelines and contract requirements are met.
• Identify opportunities for the development of new programs which are relevant to local community needs.
• Recruitment and managing pre-accredited teachers (NHACE award tutors).
• Ensuring client satisfaction with the training being offered.
• Working within ACFE budgets.
• Liaison with ACFE and monitoring any sector updates.
• Keeping program details up to date on the Living and Learning Pakenham website.
• Identifying and attending relevant PD.
• Ensure VETtrak reporting requirements for SVTS reporting are in place. 
• Participate in the development of organisational policies and procedure.
• Participate in monthly executive and ACFE meetings. 

Key Measurables

• Term programs are developed and published in conjunction with and input from the management team. 
• ACFE Delivery Plan is submitted by the due date and is updated where necessary according to changes in scheduling or addition or deletion of programs.
• Delivery of contracted scheduled contact hours is achieved.
• ACFE A-Frame documents are up to date for all pre-accredited programs.
• A schedule of review and moderation and validation of pre-accredited programs is set and adhered to.
• Evidence of discussion or development of new programs, or reviewing of current programs.
• Current signed contracts on file for all teachers (NHACE award tutors) and position descriptions.
• Evidence collected through surveys of high levels of satisfaction from clients.
• Evidence of attendance of PD.
• Reporting to the CEO and contributing to the narrative for the annual report. 

Specialist Skills and Knowledge

• Knowledge of the VET sector with special focus on ACFE (Pre-Accredited) and Learn Local.
• Knowledge of PQF and Stronger by Design session plans and programs.
• Knowledge of the “A-Frame” and relevant documentation requirements
• Ability to work autonomously.
• Initiative-taking and able to take ownership of the pre-accredited programs. 
• Excellent organisational, interpersonal and communication skills.
• Expertise in planning, problem solving, evaluating and coordination.
• Excellent computer skills with the Microsoft Office Suite of software.

Occupational Health and Safety

• Create, always maintain, and foster a safe work environment.
• Ensure other staff and students follow safe work practices, procedures and instructions. 
• Be familiar with the biannual evacuation procedure and process.
• Report any accident/ incident to your line Manager.

Risk Management

• Be familiar with the Living Learning Pakenham Risk Management Policy.
• Report any incidents that pose a risk to students’ staff or visitors to the centre.
• Report any damage to property to the Administration Manager.
• Be familiar with Living Learning Pakenham’s employment handbook. 

Qualifications and Experience

• Certificate IV in Training and Assessment
• Qualification in Business or Management, or other relevant qualification
• Experience working within the Learn Local sector

Key selection criteria

• Ability to work effectively within a team.
• Ability to interact with a range of people from varying backgrounds and cultures.
• Ability to design and deliver an education program from set curriculum to targeted learners.
• Ability to set priorities and organise own work with a minimum of supervision.
• • Demonstrate knowledge of pre-accredited contract requirements.