OUR ORGANISATION

Join Lifeline Australia and you will be helping to support the delivery of critical services ensuring that “no person in Australia has to face their darkest moments alone.”

Lifeline Australia is a national suicide prevention charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. We are committed to empowering Australians to be suicide-safe through connection, compassion and hope.

Lifeline Australia Ltd (LLA) is located in Sydney, with small teams of dedicated staff employed to lead funding and corporate relations activities, and to provide the design, technical infrastructure and governance of services across Lifeline’s member network. LLA recently embarked on an exciting transformation journey, guided by an ambitious strategic plan.

The 13YARN service, launched in March 2022, has experienced significant growth in demand from First Nations help seekers and remains a key priority for the Department of Health, Disability and Ageing. As a result, there is strong focus on effective grant implementation, program outcomes, and financial oversight.

THE OPPORTUNITY

The Grant Manager plays a central role in managing the funding that supports the 13YARN service, overseeing grant obligations, performance tracking, and stakeholder engagement. This includes maintaining strong relationships with the Department and internal teams, ensuring contractual requirements are met, and coordinating reporting, budgeting, and evaluation activities. The role is pivotal in supporting the successful delivery of the service while acting as a professional and reliable liaison for funders and stakeholders.

RESPONSIBILITIES

• Manage the 13YARN grant.
• Manage internal review of grant and grant variations as required, when the grant is due for renewal, or additional, one-off funding is provided by the Department for a particular purpose.
• Coordinate development, approvals and submission of all activity work plans, budgets, reports and acquittals required by the 13YARN grant.
• Track the performance of the 13YARN service against the annual grant activity work plan and budget (with support from Lifeline’s Finance team); support remedial activity and risk management as required.
• Use Power BI to collate and report service delivery data for the Department and other government agencies in formal performance reports, regular ongoing data reports and in response to ad hoc data requests.
• Be an internal advocate for government funders to ensure any internal barriers are overcome.
• Foster and develop successful relationships with colleagues across the Lifeline business.
• Liaise with members of the 13YARN team to complete annual Activity Work Plans and reports.
• Build and maintain relationships with the allocated Funding Arrangement Manager who administers the 13YARN grant on behalf of the Department.
• Build and grow positive working relationships with relevant sector partners and stakeholders including Gayaa Dhuwi (Proud Spirit Australia)
• Lead the development and distribution of annual service agreements to the Lifeline Members who deliver the 13YARN service.
• Manage purchase orders and invoices in line with service agreements and variations.
• Contribute to the enhancement of grant management processes and procedures.
• Represent Grant Management in internal meetings and working groups.

ABOUT YOU

• Demonstrated experience in managing contractual agreements.
• Experience in managing relationships with external stakeholders, ideally including government.
• Experience engaging with internal and external stakeholders, building and maintaining relationships and working with colleagues to find solutions to problems.
• Able to manage a busy workload with multiple deadlines, requiring coordination across diverse programs with numerous internal stakeholders.
• Familiarity with financial reporting, and tracking progress against budgets.
• Experience sourcing, interpreting and presenting data, ideally using Power BI.
• Organised, able to plan and work to a calendar of tasks and deadlines, with a keen eye for detail.
• Experience in contributing to project implementations and to working with project teams.

OUR CULTURE

The team are passionate, supportive and hardworking. They are very driven to reach their goals, so that they can continue to grow and deliver critical support to all Australians at a time when the importance of mental health has never been so prevalent.

EMPLOYEE BENEFITS PACKAGE

• Salary Packaging – being a not-for-profit organisation allows us to offer our employees access to some amazing tax savings through salary packaging.
• Flexible working – we provide flexibility and support to all employees and encourage work-life balance.
• Employee Assistance Program – access to free counselling sessions for you and your family.
• Beautiful office facilities in central location.

How to Apply

To apply, please select “Apply Now” and follow the prompts to submit your expression of interest.